Review our GST and JCT tax policies for residents of Australia, India, Japan, New Zealand, and Singapore and how to verify your exemption.

Goods & Services Tax, or GST, is a tax on goods and services. The name for the GST can vary by country. Japan's tax on goods and services is called the Japanese Consumption Tax (JCT). 

GST, JCT, and Squarespace pricing

GST is applied for residents of Australia, India, New Zealand, and Singapore and JCT for residents of Japan. The current tax rate for each country is:

• Australia - GST 10%
• India - GST 18%
• Japan - JCT 10%
• New Zealand - GST 15%
• Singapore - GST 9%

If you're registered for GST with the Australian Taxation Office, India's Goods and Services Tax Council, New Zealand Inland Revenue, or Singapore’s Inland Revenue Authority, you can apply for an exemption from paying GST to Squarespace by following these steps.

If you're a resident of Japan, all payments you make to Squarespace are subject to JCT. 

Tip: For help collecting GST using Squarespace Commerce, visit Collecting VAT or GST. For residents of Canada, visit Canadian tax and Squarespace billing.

If you reside in Australia, India, New Zealand, or Singapore and don’t certify that you're registered for GST, all payments you make to Squarespace are subject to a GST charge. If you reside in Japan, all payments you make to Squarespace are subject to a JCT charge. 

This applies to any paid service we offer, including your:

• Website subscription purchases or renewals
• Domain purchases, renewals, or transfers
• Email Campaigns purchases or renewals
• Google Workspace subscription purchases, renewals, or charges for new users
• Getty Images purchases
• Digital Product plan purchases
• Acuity Scheduling

Prices listed on our website don’t include GST or JCT. You’ll find your total charge and a tax breakdown before checkout and on your invoices.

Am I exempt from GST or JCT?

If you're a business registered for GST in Australia, India, New Zealand, or Singapore, you can apply for an exemption from GST collection. For help applying for exemption, follow the steps below.

If you're a business in Japan, all payments you make are subject to JCT. 

Former Google Domains users

Even if your Google Domains subscription had a tax exemption, you'll need to request an exemption from Squarespace. Your exemption status didn’t migrate with your domain.

Confirm your GST information format is valid

Ensure your GST information is formatted correctly before you add it to your site. Some countries have tools to verify you've formatted your GST number correctly:

Australian Business Number

If our system doesn't recognize your ABN when you add your GST exemption information, use the Australian Business Register's validation tool to check if your ABN is valid and formatted correctly.

Note: This only applies to businesses in Australia. New Zealand businesses won't have an ABN.

Singapore GST number

If our system doesn't recognize your Singapore GST Number when you add your GST exemption information, use the Inland Revenue Authority of Singapore's GST Registered Business Search to confirm if your GST Number is valid and formatted correctly.

Add your GST exemption information

If you run a site for a business, and are exempt from GST collection, follow these steps. Some countries have specific GST registration criteria. For example, if you’re a business in Australia, you'll need your Australian Business Number (ABN).

Note: Only follow these steps if you've registered for GST with the Australian Taxation Office or New Zealand or Singapore’s Inland Revenue. It's possible to have an ABN without registering for GST. If you enter an ABN but aren't registered, you won't be able to enter your payment information.

Squarespace sites or standalone subscriptions you already have 

1. If you’re adding GST information for a website subscription, open the Payment information panel. If you’re adding GST information for a domain that’s not associated with a site, click the domain in your Domains dashboard, then click Billing.
2. Enter your billing information and billing address.
3. Ensure you select Australia, India, New Zealand, or Singapore from the Country dropdown menu.
4. In the GST status section, click the checkbox to confirm you're registered for GST in Australia, India, New Zealand, or Singapore.
5. Enter your business name and ABN or GST registration number.
6. Click Save and continue.

If you run multiple Squarespace business sites in Australia, India, New Zealand, or Singapore, repeat these steps for each site individually.

New Squarespace sites or standalone subscriptions you’re purchasing

Complete the GST fields on the checkout page when upgrading to paid service.

Add your GST number for Acuity Scheduling accounts

Note: The instructions below include links to Acuity settings separated by the kind of account you use to log into Acuity. Which kind of account do I have?

If you log into Acuity with a Squarespace account, follow the steps in the above section to add your GST information. If you log into Acuity with an Acuity account, you can add your GST information by updating your credit card on file:

1. Go to the My Account page.
2. Click Update credit card.
3. Enter your GST number.
4. Click Update billing.