Donation funds

If you accept donations, you can create multiple funds to attribute donor contributions to different causes. Each fund can have its own name, suggested donation amounts, and recurring donation cadence. You can compare revenue by fund, and manage fund settings site-wide from a central location.

To create a new fund:

1. Open the Donation panel and click Funds.
2. Click Create fund. Edit the fund settings.
3. Click Save.

You can edit these settings, which apply to all donation blocks linked to the fund:

• Details - Add the fund name and a disclaimer with any tax information, terms, and policies you want to show donors. This disclaimer displays beneath the donate button.
• Suggested donation amounts - Add suggested donation amounts to encourage visitors to donate at specific levels. You can have up to eight. Add descriptions like Gold Membership or Feeds 10 cats to the suggested amounts to let donors know what their contributions are for. Switch the toggle on beside Custom amounts so donors can add an amount outside the suggested amounts. If you delete all suggested amounts, custom amounts are enabled by default.
• Cover the fees - Give donors the option to pay an extra percentage of their donation to help cover your transaction and processing fees.
• Recurring donations - Switch the toggle on beside Weekly, Monthly, Quarterly, or Annually to give donors the option to give on a recurring basis. To collect recurring donations, you need to enable customer accounts, and connect either Stripe or Squarespace Payments. Recurring donations follow this renewal schedule.
• Default recurring frequency - Click the drop-down menu to select the default renewal frequency for recurring donations. 

You and your donors receive an email after every transaction. Donors can cancel a recurring donation from their customer account, and you can cancel their recurring donation for them from their donor profile. Visit Managing donations to learn more.

You can have up to 50 funds.

To add a fund to a donation block:

1. Add a donation block.
2. Click Funds.
3. Select the funds you want to display in the block. Donors can select from multiple funds using a drop-down menu.
4. Click Save.

You can connect multiple funds to a block. If you have multiple donation blocks on your site, they can each have different fund settings.

You can give donors the option to pay an extra percentage of their donation to help you cover your transaction and processing fees.

1. In fund settings, switch the toggle on beside Cover the fees. 
2. Set the percentage you'd like to ask donors to pay. The transaction and processing fees you pay depend on your plan. If you're not sure what your fees are, visit Transaction fees and payment processing fees.
3. Write a description to explain the additional charge.
4. Click Save.

When you enable cover the fees, the option is selected by default for donors at checkout. To opt-out, donors uncheck the box beside your message.

You can enable donation renewal notifications to send donors a renewal notification email 15 days before their renewal date. The email includes the name of the donation fund, donation amount, renewal date, cadence at which the donation renews, and a link to log into their account and manage their settings.

To enable renewal notifications:

1. Open the Customer Notifications panel.
2. Click Donations, then click Recurring donation renewal.
3. Turn the Send to donors toggle on.

Keep in mind, donation renewal emails are only sent to donors whose subscriptions renew every 12 weeks or more.

To compare contribution revenue by fund, open the Donation panel and click Funds. The page displays all funds, the total contribution revenue the fund has raised, and the number of active recurring donations for the fund. Click a fund to view a list of individual contributions. You can also see your contribution revenue in the Sales analytics panel.

To edit a fund:

1. Open the Donation panel, then click Funds.
2. Click the … icon beside a fund.
3. Click Edit.

You can edit the fund name, description, suggested amounts, and recurring donation settings, which will apply globally across all donation blocks the fund is connected to. If you change the fund name, past revenue will be attributed to the original fund name. Changes you make to recurring donation settings only apply to new recurring donations. Existing recurring donations will renew at the original cadence.

To delete a fund:

1. Open the Donation panel, then click Funds.
2. Click the ... Icon beside a fund.
3. Click Delete.

You may see a fund called the general fund in the funds panel. This was created for you automatically when you added your first donation block. You can rename this fund by following the steps above.