Reviewing your qualifying subscriptions in Impact

Track your qualifying subscriptions and commission payouts that you earn with the Circle referral payment benefit.

Last updated November 25, 2024

As a Circle member, you can earn money for bringing your clients to Squarespace with the Circle referral payments benefit. This guide explains how to review qualifying subscriptions, past and upcoming referral payments, and access reports in your Impact account.

Before you begin

To join the Squarespace Circle referral payment benefit and receive commission payments, you need to meet all eligibility requirements, including registering with Impact, our payment processor.

Review qualifying subscriptions

To receive payment for a subscription, it first needs to be a qualifying subscription. Learn more about the criteria for qualifying subscriptions.

To review your qualifying subscriptions:

  1. Log into your Impact account that's connected to your Circle account email address.
  2. At the top of the Home screen, click Reports, then select All reports.
  3. In the Listing section, click Advanced Action Listing.
  4. Optional: For easier access in the future, click Add to Reports Dropdown.
  5. Select a date range, and use other filters to narrow down your search, click Apply.
  6. Click the search icon. 

Identify which qualifying subscription generated a commission payment

To determine which qualifying subscription you're looking at, add the Notes field to the Advanced Action Listing report. This will then display the URL tied to the qualifying subscription. 

To add the notes field:

  1. Log into your Impact account that's connected to your Circle account email address.
  2. At the top of the Home screen, click Reports, then select All reports.
  3. In the Listing section, click Advanced Action Listing.
  4. Update the date range, then click Apply.
  5. Click the Show dropdown menu and check Notes.
  6. Click the search icon to update the results.

A notes column will now appear in the report and include the link to the qualifying subscription URL. 

notes-column-advanced-action-listing.png

Understand the advanced action listing report 

Column heading

Explanation of field

Action date

The subscription date of the qualifying subscription.

Action ID

A unique value assigned to each action.

Brand

This field should be listed as Squarespace Circle referral payments. It also details US or non-US Circle members.

Event type

Description of the event that led to the payment qualification. For example, Attributable Subscriptions - US.

Status

Describes the specific stage in the approval process. For example Pending, Approved, Reversed, or N/A.

Sale amount

The total sale amount of all earnings.

Action earnings

How much you’ve earned in referral payments for each qualifying subscription. Qualifying subscriptions you receive credit for before reaching the unlock threshold show an Action Earning of $0.

Notes

The URL connected to the qualifying subscription.

Note

All qualifying subscriptions are pending until the 17th of the following month. For example, all qualifying subscriptions with a subscription date in October will change from Pending to Approved on November 17, as long as you still meet the criteria for a qualifying subscription on that date.

Review past and upcoming referral payments

To view past and upcoming referral payments for qualifying subscriptions:

  1. Log into your Impact account that's connected to your Circle account email address.
  2. In the top-right corner of the Home screen, click your balance.
  3. In the dropdown menu you’ll find various options including payments that are Pending and an Earnings history.

Accessing other reports in Impact

To review your referral payments in more detail, you can access various reports in your Impact account. To access the All reports screen and learn more about each report:

  1. Log into your Impact account that's connected to your Circle account email address.
  2. At the top of the Home screen, click Reports.
  3. Select All reports.

Impact lists some commonly accessed reports on the Reports dropdown menu. You can add a report to this list to access it quickly in the future by clicking Add to reports dropdown menu on the All reports screen.

For more details on each report, visit Impact’s documentation.

FAQ

How do I generate a qualifying subscription?

Learn how to generate qualifying website, Acuity Scheduling, Digital Products, or Email Campaigns subscriptions. Keep in mind that to count as a qualifying subscription, the subscription must be active for 15 days. 

How do I add my qualifying subscription to my Impact account?

You don’t need to do anything. Qualifying subscriptions are automatically added to your Impact account.

I purchased a qualifying subscription - why is it not showing up in my Impact account?

The subscription will count as a qualifying subscription after being active for 15 days. 

Why can't I see my qualifying subscriptions in the Advanced Action Listing report?

If the subscription has already been active for 15 days, ensure the calendar date range reflects the correct time frame so your qualifying subscriptions appear. 

When will I receive my commission payment?

You’ll receive a referral payment about 40 days after the end of the month when the subscriptions become commission subscriptions. For example, if you had a commission subscription in January 2022, you’d receive payment for it in March 2022.

I’m having an issue with my Impact account, who should I contact?

For help with your Impact account, contact Impact.

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Reviewing your qualifying subscriptions in Impact