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Sample messages for your privacy policy

Posting a privacy policy helps visitors understand how your site collects visitor data. Depending on where you or your site visitors live, you may be required to disclose this information. These are sample messages you can mix and match to build your own policy depending on how you use Squarespace.

How to use this guide

The sample messages in this guide are for information purposes only and don't constitute legal advice. We recommend working with a legal expert for specific guidance about your website or business, and to understand your local regulations regarding data privacy.

To learn how to add this information to your site, visit Sharing terms and policies on your site.

Before you begin

  • All Squarespace sites use visitor data to work correctly. Learn about how your site uses cookies and visitor data.
  • If your site uses third-party services through connected accounts or code-based integrations, check with those platforms to see how they manage visitor data. For example, if you embed a Google Map or Vimeo video, your website may be sharing information about your site visitors with those third party services.
  • Consider adding a cookie banner to inform visitors about your cookies and prevent non-essential cookies from being placed until after visitors have acknowledged the banner.
  • Some of these topics may not apply to your site, and these sample messages may not be complete and accurate for your needs.

Analytics

This message is about the data your site collects to power Squarespace Analytics. This only addresses Squarespace Analytics and may not cover any third-party analytics tools you've added to your site.

This website collects personal data to power our site analytics, including:

  • Information about your browser, network, and device
  • Web pages you visited prior to coming to this website
  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks
  • Internal links
  • Pages visited
  • Scrolling
  • Searches
  • Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

Cookies

Use this message to let visitors know how your site uses cookies. This only addresses Squarespace cookies and may not cover any third-party cookies you may have enabled on your site. Depending on how you set your cookie banner, this text may vary.

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit About the cookies Squarespace uses.

Customer accounts

This message lists the data your site collects to power a customer's account. This is only relevant to you if you've enabled Customer Accounts.

If you create a customer account on this website, we collect personal information to improve our checkout experience and customer service.

This information may include your:

  • Billing and shipping address(es)
  • Details about your orders (for example, your shirt size)
  • Email address
  • Name
  • Phone number

We share this information with Squarespace, our website hosting provider, so they can provide website services to us.

Emails

Abandoned cart emails

This message lets customers know when they'll receive abandoned cart notifications and how to unsubscribe from them. 

You’ll receive an automated email within 24 hours after you abandon your shopping cart, if all of the following occur:

  1. You enter your email address at checkout, or are logged into your Customer Account.
  2. You add a product which is in stock to your shopping cart.
  3. You close your browser or leave this website without completing your purchase.

You can unsubscribe from these messages at the bottom of the email.

The email will link back to this website, where you can pick up where you left off and complete your purchase.

Marketing emails

Let visitors know that they might receive your Squarespace Email Campaigns. If you use Mailchimp for email marketing, refer to them for help creating this section of your policy.

We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf.

Order and account emails

This message lets customers know what emails they might receive from your online store. 

We may email you with messages about your order or account activity. For example, we may email you to tell you that:

  • You’ve created a Customer Account
  • Your Customer Account password has been reset or updated
  • You’ve made a purchase
  • Your order has shipped

It’s not possible to unsubscribe from these messages.

We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.

Fonts

Let customers know what information our servers collect to display fonts correctly. 

This website uses font files from Google Fonts and Adobe Fonts. To properly display this site to you, servers where the font files are stored may receive personal information about you, including:

  • Information about your browser, network, or device
  • Your IP address

Visitor data

For customers

Use this message to explain what data your site collects in order to fulfill orders. 

When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:

  • Billing and shipping address
  • Details relating to your purchase (for example, your shirt size)
  • Email address
  • Name
  • Phone number

We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

For website visitors

This message lists the data your site collects in order to serve the website to visitors. 

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

  • Information about your browser, network and device
  • Web pages you visited prior to coming to this website
  • Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

Next steps

After you create your privacy policy, display it on your site. Visit Sharing terms and policies on your site to learn about different ways you can publish your policy.

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Sample messages for your privacy policy