Verifying your business for Squarespace Payments

Tips for entering your business information.

Last updated September 23, 2024

When you sign up for Squarespace Payments, you may need to provide more information to verify your business. Use this guide to help you prevent or resolve common mistakes and issues that may come up in the verification process.

Verification

The type of information you need to provide for verification depends on if you sign up as an individual or company and where your business is located.

Company types include:

  • Single-member LLC
  • Multi-member LLC
  • Private partnership
  • Sole proprietorship
  • Private Corporation
  • Nonprofit

Reference the table below to determine what information you may need.

Account information
Verification information Business type United States Canada United Kingdom
Business URL  All business types
Customer Support contact information Company, Nonprofit
Merchant category code All business types  
Product description Company: Nonprofit    
Terms of service All business types  
Individual information
Verification information Business type United States Canada United Kingdom
Date of birth Individual  
Industry (select closest match) All business types
Job title Individual
Name Individual
Personal contact information Individual
Company information
Verification information Business type United States Canada United Kingdom
Company name Company: Nonprofit
Company address Company: Nonprofit
Company phone Company: Nonprofit
Directors provided Company: Nonprofit  
Owners provided Company  
Executives provided Company    
Tax information
Verification information Business type United States Canada United Kingdom
Employer identification number (EIN) Company    
Taxpayer identification number (TIN) Individual    
Social Security number (SSN) Individual    
Company tax ID Company  
Proof of liveliness Individual    

Note

When signing up for multiple Squarespace Payments accounts, you can use the same EIN for multiple Squarespace sites.

Additional information for merchants in the United States

Where to find your business information

Some IRS documents you can reference are:

  • Letter 147C
  • SS-4 confirmation letter

You can request a copy of these letters or ask the IRS to search for your EIN over the phone by calling the IRS Business Specialty Tax Line at 800-829-4933.

Entering your business information

When entering your business information, keep in mind letter case, punctuation, and symbols. Please ensure the company's legal name and tax ID match exactly what's displayed on the SS-4 confirmation letter or Letter 147c, including upper/lower case symbols and punctuation placement. When in doubt, enter all information listed above the business address. If there are several lines above the address, enter all details on one line separated by single spaces.

Review the following examples:

Letter 147C example

If your entity name looks like this on your Letter 147C, you'd enter your legal entity name as: ACME INC

IRS letter 147C with business name and taxpayer identification number highlighted

SS-4 example

If your entity name looks like this on your SS-4 letter, you'd enter your legal entity name as: ACME LLC THERESA LOPEZ-FITZGERALD SOLE MBR

KB Guide Image

EIN and TIN records

New employee identification and tax identification numbers may take up to two weeks before they become part of the IRS's permanent records. If you try to verify your business with Squarespace Payments too early, you may run into problems. If you have trouble locating your EIN or TIN, visit Lost or Misplaced Your EIN or Taxpayer Identification Numbers.

If your EIN was recently issued by the IRS, we recommend uploading a copy of your SS-4 or Letter 147c and re-verifying your EIN within the next 14 business days, as your information may not yet have been updated in their system. Please be advised that you can continue accepting payments and use your Squarespace Payments account as usual.

If you need an IRS-issued document or believe you've entered the correct information but still receive an error, contact the IRS Business & Specialty Tax Line at 800-829-4933.

Note

If you’re asked to provide an EIN or TIN but don’t have one, it’s possible the wrong business type was selected when your account was created. Contact Customer Support to ask about changing your business type.

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Verifying your business for Squarespace Payments