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Renaming a Google Workspace user

You can change Google Workspace (previously G Suite) usernames in the Google Workspace panel at no additional charge. A username appears before the @ sign in an email address. This is also the name used to log into Google Workspace. For example, you might want to rename a user from info@yourdomain.com to contact@yourdomain.com or make a minor change due to a typo at signup.

After renaming a user, Google Workspace retains the old username as an email alias to ensure continuous mail delivery.

Tip: If you entered the wrong username when signing up (for example, if you made a typo or spelling mistake), you can fix this by following the steps in this guide to rename the user. Don’t cancel your entire Google Workspace account.

Username vs. display name

A username appears before the @ sign in an email address, while the display name appears in Gmail, Google Calendar, and other Google services, often as a first and last name.

For example, if you have the email address susie.squarespace@yourdomain.com, the username is susie.squarespace and the display name would likely be Susie Squarespace. To change susie.squarespace, follow this guide. To change Susie Squarespace, change it in your Google Workspace Admin Dashboard.

Note: To rename a user in Google Workspace, you must be a Google Workspace Administrator.

Change a username

To change a username for a Google Workspace email address:

  1. In the Home menu, click Settings, and then click Google Workspace.
  2. Click on the user you want to rename.
  3. In the User Name field, enter the new username for the email address. This will appear before the @ in their email address.
  4. Click Update User. If you see an error message, visit Troubleshooting Google Workspace to fix this issue.

This change may take up to 24 hours to process and reflect throughout Google Workspace.

To learn more about what happens after you rename a user, visit Google’s documentation.

Panel to change your username

Troubleshooting

I want to add or change my Google Workspace user's profile photo

Whether you signed up for Google Workspace through Squarespace or directly through Google, you can only add or change Google Workspace user profile photos from the Google Admin Console. Learn more in Google's Help Center.

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