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Moving from Squarespace 5 to Squarespace 7

Squarespace 7 is our current interface, designed to make building and managing your site more intuitive. Moving from Squarespace 5 to Squarespace 7 requires migrating your content from our older platform to a completely new product. This means you'll be redesigning your site using a Squarespace 7 template and then importing your content. You may need to recreate any content that can't import through the import process.

This guide walks you through moving your site content and getting it set up on Squarespace 7. If you get stuck at any point, reach out to our Customer Care team for help.

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Step 1 - Start a Squarespace 7 trial

We offer a 14-day free trial so you can try Squarespace 7 before moving your site. To create a trial, visit our website, click Get Started, and then select Website or Commerce. From there you'll choose a plan.

Note: You're creating a new account when you start your Squarespace 7 trial, so ensure that you create a new login as well. Your Squarespace 5 login credentials won't work with Squarespace 7.
  • The product and plan you choose determines how many pages and contributors your site can have.
  • The Commerce platform has additional commerce-specific features. For more information, visit Choosing the right Squarespace product and plan

Once you've chosen a plan, you'll see a list of available templates. Click a template to see more information and view example sites for each template. Popular templates for customers switching from Squarespace 5 include:

When you find a template you like, click the Start With... button. Keep in mind you can always switch templates later without losing your content.

Enter your name, email address, and the password you'll use to log into your site.

If you already have a Squarespace 7 account, use the same email address and password you used previously. This adds your new trial site to a menu you can use to switch between sites.

Then, click Finish & Create Site.

Note: By signing up for a free trial, you agree to our Terms of Service.
Tip: You can extend your trial if you need to.

Step 2 - Understanding the new interface

Squarespace 7 has a different interface than Squarespace 5. When you log into your site, you'll see your website on the right, and a panel area displaying the home menu on the left. Your website will have some pre-populated demo content, which you'll replace with your own content later on.

Tip: If you don't see the left panel after logging in, click the Expand arrow in the top left corner of your site.

Depending on what plan you chose, your home menu will look something like this:

The left panel is where you make all the changes to your site's structure and style. We'll walk you through using it in the steps below. 

When you click one of the options in the Home Menu, it opens within the left panel. If you need to get back to the Home Menu quickly, double-click the navigation arrow above any panel. 

Step 3 - Import your Squarespace 5 content

You can import blogs, pages, comments, and galleries directly from your Squarespace 5 site into your Squarespace 7 site. (Certain content must be imported manually; we'll go through that in Step 5.)

  1. On your Squarespace 7 site, in the Home Menu, click Settings, click Advanced, and then click Import / Export.
  2. Click Import.
  3. In the Import Site menu, select V5.
  4. Enter your Squarespace 5 account name and password. Your account name is the first part of your Squarespace 5 URL. For example, if your full Squarespace 5 URL is http://yoursite.squarespace.com, you'll enter yoursite
  5. Click Begin Import. Your content import will begin. You'll see a Processing label and a progress bar. The length of time this takes depends on how much content your Squarespace 5 site has.

For detailed steps, visit Importing content from Squarespace 5.

When the process is complete, you'll see a Success label:

V5-success.png

Troubleshooting

If the label says Failure, click Clear, then click Import. Try the import again, making sure of the following:

  • Use your account name in the first field, not your site's URL or your email address. 
  • Ensure your password is correct. The password is case-sensitive.

If you're still having issues with this step, contact our Customer Care team.

Content that doesn't import

Only blogs, pages, comments, and galleries can be imported from Squarespace 5.

  • Images and other files that you've uploaded via file storage, rather than directly to the page, must be imported manually; see Step 5.
  • Markdown text isn't supported for imported blogs. Content imported from a blog using Markdown language won't display.
  • Information from Traffic Overview won't import. Learn about Squarespace 7's analytics options.

Step 4 - Enable your content

Tip: While you're building your site, you may want to add a site-wide password or create an Under Construction page.

Your content has been imported into your site, but it won't show up until you enable it. 

Navigate to the Home Menu in the left panel and click Pages. The Pages panel is where you'll organize the content of your site--similar to the Architecture area in Squarespace 5.

In the Pages Panel, you'll see your site's demo content. Each page has a Demo label. 

Scroll down to the Not Linked section. Here you'll see the pages you imported.

Tip: If you don't see your pages, refresh the page.

To activate each of your pages, hover over it and click the . Then check Enabled, and click Save

Note: If any of your Squarespace 5 pages has the same full URL (example: www.yoursite.com/about) as a page on your Squarespace 7 site, change the slug of the Squarespace 7 page before you import. Your site won't allow two active pages with the same URL.

These pages are now live on your site. You may want to set one of these pages as your homepage. To display them as links in your navigation, drag each page to the Main Navigation section in the Pages panel. To learn more, visit Moving pages around your navigation

Tip: To create drop-down menus, add your pages to a folder.

Step 5 - Manually add remaining content

Images and other content that you uploaded directly to pages, picture galleries, or journal posts in Squarespace 5 have transferred to your new site. However, you'll need to add certain content manually:

  • Content that you added to file storage and then linked to on your Squarespace 5 site.
  • Content in your headers, footers, or sidebars.

File storage

To manually transfer content that you added via your Squarespace 5 site's file storage area, download them from file storage and upload them to the relevant pages on your Squarespace 7 site. For example, if you linked to a file storage image on an HTML page on your Squarespace 5 site, download the image, and load it into a Regular Page on your Squarespace 7 site using an Image Block.

Squarespace 7 doesn't have a file storage area. To add downloadable files to a page in Squarespace 7, upload them to links within text, navigation, and clickthrough images. To learn more, visit Uploading and managing files.

Tip: In Squarespace 5, you can only download files in file storage one at a time. To bulk-download files, you can use third-party software or browser extensions like Chrono Download Manager (Chrome) or DownloadThemAll (Firefox). Since these are third-party services, they fall outside of the scope of Squarespace support.

Sidebars, footers, and headers

Content from sidebars, footers, and headers don't transfer during the import, so you'll need to add this content manually. 

The guides below explain how to enable and edit these features, and also list the templates in which they're available.

Note: Sidebar, footer, and header content also won't transfer between templates in Squarespace 7.

Step 6 - Set up URL formats and redirects

To make the transition to your new site seamless, it's important to set up your site's URLs. This will prevent your visitors from seeing dead links and "Page not found" error messages.

  • To learn how to update your URL slugs (the part of the URL after your root domain), visit Changing URL slugs. That guide will teach you how to set your default blog post URL format, so that all your imported blog posts can have the same format that they had on your Squarespace 5 site. 
  • You can change how pages display in navigation versus how they display in your navigation.
  • To forward visitors away from pages that don't exist to pages that do exist, you can set up 301 redirects. That guide also explains how to set up batch redirects for multiple blog posts, events, or products. 
  • You can also create a custom 404 error page in case any of your visitors find a dead link.

301 redirects and SEO

Redirects are a key way to keep your site search engine optimized through the transition to a new content management system. Although moving a site to a new platform might cause a temporary dip in search ranking, setting up redirects is the best way to reduce the effect of the migration. To learn more, visit Maintaining your SEO ranking after moving to Squarespace.

Note: If you have a custom domain, the URLs won't work until you've transferred the domain; see Step 11.

Step 7 - Update your site's title and description

In your Home Menu, click Design, then Logo & Title. Here you can change the site title, or replace it with a logo. Some templates also support a tag line

You may also want to update these site settings: 

  • To edit the description that appears in search engine results, go back to the Home Menu and click SettingsMarketing, and then SEO. Enter the description in the Search Engine Description field.
  • In the Pages panel, click the to add a page description for each page.
  • If yours is a business website, add your business information from the Home Menu by clicking Settings, then Business Information.

Step 8 - Adding new content 

To add pages to your new site, click the + icon in the Pages panel next to any navigation area. You'll see the following page types:

  • Page - Add a Regular Page to build your own page layout. 
  • Products - Squarespace 7 supports integrated commerce features for all sites.
  • Cover Page - Use a Cover Page to create a landing splash page for your site.
  • Folder - Create drop-down menus in your navigation.
  • Album - Add an album of audio files to your website.
  • Index - Index Pages organize content from multiple pages into a single location. They are available in certain templates. 
  • Blog - Create a blog and populate it with posts. 
  • Gallery - Showcase images and videos
  • Events - Add a calendar or list of events to your site.
  • Link - In addition to any pages you've added directly to your navigation, you can add additional links.
Note: Some templates also support an Info Page.

You can also use the Pages panel to delete pages, such as the auto-populated demo pages. Hover over the page and click the trash can icon. 

 

Step 9 - Style your site

For Squarespace 7, the equivalent of Squarespace 5's Style Mode is the Style Editor. 

Similar to Style Mode, the Style Editor only shows tweaks (style options) specific to the page you're viewing. For example, if you're on a Blog Page when you navigate to the Style Editor, it will show tweaks specific to Blog Pages, but won't show tweaks for Products Pages.

To access tweaks specific to a page, first navigate to that page; one option is to click on it in the Pages panel. Then go to the Home Menu in the left panel and click Design, then Style Editor

Use the tweaks to adjust your site's appearance. Each template has its own tweaks, so your Style Editor will look different depending on your template. For more information, visit Making style changes. 

Tip: Like with Style Mode, you can click on elements on your page to see their relevant style tweaks.

 

Step 10 - Upgrade your Squarespace 7 site

When you're ready to upgrade your Squarespace 7 site to active billing, click Upgrade Now in the banner at the bottom of the screen.

For detailed steps, visit Upgrading to paid service on the Squarespace 7 help site.

The billing plan you choose affects the free custom domain you registered through Squarespace 5. The domain only remains free if you choose an annual plan.

Step 11 - Move your domain

If you have a custom domain, you can transfer it to your Squarespace 7 site at any time. Many people like to wait until their site is ready to launch before they move the domain, so that the URL always directs visitors to an active site.

How you move the domain depends on how you registered it:

  • If you bought a domain from a third party site, like GoDaddy, follow these steps.
  • If you registered your domain for free through Squarespace 5, follow these steps.

Move a third-party domain

If you have a domain from another provider (like Network Solutions or 1&1) connected to your Squarespace 5 site, follow these steps:

Log into your Squarespace 5 site. Click Website Management and then click Custom Domain.

Hover over your domain name and click Unlink. For further assistance, visit Step 1 of this guide.

Once you've unlinked your domain, you can connect it to your Squarespace 7 site.

Move a Squarespace Domain

Note: You can only move your Squarespace 5 custom domain to an active Squarespace 7 site. See Step 10 for information about upgrading.

If you registered a custom domain through us on Squarespace 5, contact us and we'll move the domain to your new Squarespace 7 site.

Include this information if you have it:

  • Subject: Move domain from 5 to 7
  • The custom domain (Example: www.yoursite.com)
  • The Squarespace URL for your original Squarespace 5 site (Example: yoursite.squarespace.com)
  • The Squarespace URL for your new Squarespace 7 site (Example: yourothersite.squarespace.com)
  • The full name and last four digits on the credit card(s) used to pay for each site

Step 12 - Cancel Squarespace 5 billing

Once you're ready to exclusively use your Squarespace 7 site, you can cancel your Squarespace 5 site to avoid paying for two sites simultaneously.

To cancel your Squarespace 5 account, log into your Squarespace 5 site and click Website Management, then click Billing & Account.

Click Cancel Account, enter your password, and then confirm by entering the word "CANCEL" and clicking Cancel Account. For more details, visit Cancelling service.

Tip: If you have an annual or bi-annual plan, remove your account to receive a prorated refund for unused time.

Next steps

Congratulations--your Squarespace 7 site is now live! We hope you're starting to feel comfortable with the new interface, and we encourage you to explore our help site to learn about all the new features you have available. You might want to start with our Next Steps video series, to learn how to encourage visitor interaction and help build your audience.

Here's a cheat sheet of terms to help you learn the new interface.

Tip: Within the Squarespace 7 interface, press the / or? key to search for a panel, setting, or help guide. Visit our shortcuts guide for more tips.

Squarespace 5 feature

Squarespace 7 equivalent

Account Center

Billing & Account panel

Architecture

The Pages panel

Blog Importer

Import / Export panel

Content Mode

Edit annotations are available on all pages except when the Style Editor is open.

File Storage

Visit Uploading and managing files.

Insert Script

Code Block

Journals

Blog Pages

Member Accounts

Visit Squarespace permissions explained.

Picture Galleries

Gallery Pages, Gallery blocks

Preview Mode

Click the expand arrow in your site's top-left corner.

Social Profiles

Connected Accounts

Statistics

Analytics

Structure Mode

The Pages panel

Style Mode

Style Editor

URL Shortcuts

URL Mappings panel

Website Management Bar

The left panel when you’re logged in

Widgets

Blocks

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Moving from Squarespace 5 to Squarespace 7