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Getting a JavaScript console error

For some issues, we may request that you send us a screenshot of your browser's JavaScript console.

This guide shows how to access the JavaScript Console using Squarespace's supported browsers.

Chrome

Use the keyboard shortcut:

  • Mac - + Option + J 
  • WindowsCtrl + Shift + J

Or use these steps:

Mac

  1. Click View.
  2. Select Developer. 
  3. Select JavaScript Console.

Windows

  1. Click the menu icon.
  2. Select Tools.
  3. Select JavaScript Console.

Safari

Use the keyboard shortcut: 

  • + Option + C

Or use these steps:

  1. Click Safari.
  2. Select Preferences.
  3. In the Advanced tab, check Show Develop menu in menu bar.
  4. Click Develop.
  5. Select Show Error Console.

Firefox

Use a keyboard shortcut:

  • Mac - + Shift + J
  • Windows - Ctrl + Shift + J

Or use the steps:

Mac

  1. Click Tools.
  2. Select Web Developer.
  3. Select Browser Console.

Windows

  1. Click Firefox.
  2. Select Web Developer.
  3. Select Browser Console.

Internet Explorer

Use this keyboard shortcut:

F12

Or use these steps:

  1. Click the Settings Cog icon.
  2. Select F12 Developer Tools.

Send us a screenshot

Once you've accessed the JavaScript Console, send us a screenshot of the error.

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Getting a JavaScript console error