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Clearing your browser's cache

Your cache is where your web browser saves tiny files onto your computer when you visit a site. This means the next time you view that site, it'll load faster. However, sometimes a web browser will load old content that was cached (saved) rather than the new files you want to view. Clearing your cache improves your browser function and allows sites to display content from the ground up.

This guide explains how to clear your cache in recent versions of our supported browsers. If you contact Squarespace Customer Care about certain issues, we may recommend this process as a solution.

Chrome

Windows

  1. Click the menu icon in the top-right corner.
  2. Select History and Recent Tabs.
  3. Select History.
  4. Click Clear browsing data.
  5. Set Obliterate the following items from to the beginning of time.
  6. Check Cached images and files.
  7. Click Clear browsing data.
  8. Close and restart Chrome for the clearing to take full effect.

Mac

  1. Click Chrome.
  2. Select Clear Browsing Data.
  3. Set Obliterate the following items from to the beginning of time.
  4. Check Cached images and files.
  5. Click Clear browsing data.
  6. Close and restart Chrome for the clearing to take full effect.

For more help with clearing Chrome's cache, visit Google's documentation.

Firefox

Windows

  1. Click the menu icon in the top-right corner.
  2. Select Select Options.
  3. Click the Advanced icon, then click Network.
  4. Under Cached Web Content click Clear Now.
  5. Close and restart Firefox for the clearing to take full effect.

Mac

  1. Click the menu icon in the top-right corner.
  2. Select Preferences.
  3. Click the Advanced icon, then click Network.
  4. Under Cached Web Content click Clear Now.
  5. Close and restart Firefox for the clearing to take full effect.

For more help with clearing Firefox's cache, visit Mozilla's documentation.

Safari

  1. Click Safari.
  2. Select Preferences.
  3. In the Privacy tab, click Manage Website Data.
  4. Click Remove All.
  5. Close and restart Safari for the clearing to take full effect.

Microsoft Edge

  1. Click the Hub icon in the top-right corner of the screen.
  2. Click the History icon.
  3. Click Clear All History.
  4. Close and restart Microsoft Edge for the clearing to take full effect.
Note: To clear browsing history that's stored in the Cortana cloud, select Change what Microsoft Edge knows about me in the cloud, then select Clear browsing history.

For more help with clearing Microsoft Edge’s cache, visit Microsoft’s documentation.

Internet Explorer (10 & 11)

  1. Click the gear cog icon in the upper-right corner.
  2. Select Safety, and then click Delete browsing history.
  3. Uncheck Preserve Favorites website data.
  4. Check Temporary Internet files and website files and Cookies and website data.
  5. Click Delete.
  6. Close and restart Internet Explorer for the clearing to take full effect.

For more help with clearing Internet Explorer's cache, visit Microsoft's documentation.

Safari for iOS

  1. From the Home screen, open the Settings App.
  2. Open Safari settings.
  3. Swipe to the bottom of the menu and tap Advanced.
  4. Tap Website Data.
  5. Swipe to the bottom of the menu and tap Remove all Website Data.

Chrome for iOS

  1. From the Chrome app, tap the Menu icon
  2. Tap Settings.
  3. Tap Privacy.
  4. Tap Clear Cache and Clear Cookies, Site Data.

Chrome for Android

  1. From the Chrome app, tap the device's Menu button
  2. Tap Settings.
  3. Tap Privacy.
  4. Tap Clear Browsing Data.
  5. Check the Clear the cache and Clear cookies, site data options
  6. Tap Clear.
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Clearing your browser's cache