Options to remove and make site content inaccessible.
You can delete your site after canceling your subscription or when your trial expires. This guide explains how to delete a site and what happens when you delete content from Squarespace.
Tip: To remove a contributor site from your account dashboard, visit Removing yourself as a contributor.
What happens to deleted and expired content?
There are different ways to delete your content. Before you delete any content from Squarespace, we recommend reviewing what happens to your deleted content.
Deleting a site permanently removes data and content linked to your site from our systems. Only expired or canceled sites with no other active subscriptions can be deleted.
After deleting your site:
- Your site and its content and any data related to the site or your site visitors won’t be recoverable.
- We can't provide invoices for the deleted site.
- You won’t be able to see the site anymore in your account dashboard, so you can’t log in to make changes or publish the site again so it can be accessible to visitors.
- Third-party domains linked to your site will automatically disconnect. You can also disconnect domains manually before deleting the site.
Please note that to the extent necessary and permitted under applicable law, certain data may be retained to comply with legal or financial obligations, protect our and others’ rights, resolve disputes, or enforce our legal terms or policies.
Canceling a subscription takes your site offline and stops your subscription payments, but it doesn’t mark your site for deletion. A site is only permanently deleted if the site owner makes a delete my account request or the site owner or an admin-level contributor clicks Delete Site in the account dashboard.
Expired trial sites
When your trial site expires, your site content is no longer visible to visitors. Sites that were never a paid subscription are automatically marked for deletion after a period of inactivity. We will send an email to the trial site’s owner seven days before deleting the content, which will include links to either upgrade the trial to a paid service or reactivate the trial.
If you no longer need your trial site, you can delete it from the account dashboard.
Deleted pages or posts
When you delete select content from a live site, like a page or blog post:
- Visitors can no longer find or visit the content.
- The deleted content moves to a trash can, where it's accessible for about 30 days if you want to recover it.
- To permanently remove deleted items, empty the trash can.
- When you delete a page or post, visitors will see a 404 error when they visit its URL. To prevent this from happening, set up a URL redirect or use the same URL for a replacement page or post.
Before you delete your entire site
- To download a file with your site pages, export your site content into an .xml file. You might also want to copy or download all text and images separately.
- To delete a site with a paid subscription, cancel your subscription first.
- If your site has a Squarespace domain attached to it, it can’t be deleted until you cancel or transfer the domain.
- If your site has other active subscriptions, like Google Workspace, Email Campaigns, or Acuity Scheduling, it can't be deleted until you cancel them.
- To temporarily unpublish your site instead of deleting it, make it private or set a site-wide password.
Delete your site
Step 1 - Check your site
If you have multiple Squarespace sites in your account (including trials), confirm you’re viewing the one you want to delete.
- To switch to a different site, go to the Home menu, scroll down, and click your profile picture or initials.
- In your account dashboard, you'll see all subscriptions connected to your account.
- Hover over the correct site's preview image and click Go To Website.
Step 2 - Delete the site
You can delete the site from the Billing panel if the subscription has expired.
- Open the Billing panel.
- Select the website subscription, then click Delete Site. This option won't appear if the site has any active subscriptions.
- Click Delete Site again in the panel that opens to confirm.
- You'll be prompted with a final warning. Click Delete Site to permanently delete your site.
- You'll see a "Site Deleted" message. Visitors to this URL will also see this message.
You can also delete a site from your account dashboard. To do so, click ... on the correct site, then click Delete.
Restore a deleted site
If your site has expired or is past-due, or if you canceled it yourself, you may be able to reactivate it.
To restore a site you deleted by following this guide, contact us. If your content hasn’t been permanently deleted, we may be able to restore it for you, depending on how long it’s been.