Understanding Squarespace Payments account permissions

Overview of the available permissions and what features you can access with each permission level.

Last updated January 27, 2025

Squarespace Payments has added a new permission level— Payments Account Owner. This guide explains the differences between Website Owner, Administrator, Payments Account Owner, and Store Manager.

Note

We’ll be rolling out Squarespace Payments to more countries soon. Review this availability guide to check if Squarespace Payments is available in your area. 

Permissions

Contributors with Site Owner or Administrator permissions can create a Payments account. Whoever creates the Squarespace Payments account is, by default, the Payments Account Owner.

Payments account ownership can be transferred to contributors with appropriate permissions. To start a Payments account ownership transfer, contact support.

The following table shows the permissions available to each contributor role:

Payments Permission Website Store Manager Website Owner / Admin Payments Account Owner
Payments panel
Create a new Payments account for a website -
Connect an existing Payments account to a website - -
Disconnect a Payments account from a website - -
Reattach a connected Payments account to a website

-

Access to Payments signup page  - -
Finance panel
Access to Payments dashboard (Payments, Payouts, Overview)
Connect a bank account - -
View account status
Issue refunds
Respond to requests for information regarding account status - -
Account settings page
Access to Merchant Dashboard settings page -
Turn on or off alternative payment methods
Update signup information - -
Update the payout bank account - -
Update payment/payout statement descriptors



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Understanding Squarespace Payments account permissions