Note: While our most popular guides have been translated into Spanish, some guides are only available in English.
Connecting to PayPal manually

If your PayPal Business account uses an address in one of the countries below, you can accept PayPal as a payment method, but our standard PayPal setup isn’t available:

  • Brazil
  • India
  • Israel
  • Japan

Instead, you’ll manually connect PayPal by following this guide. This process requires giving Squarespace API permissions in your PayPal account and then adding your PayPal Merchant Account ID to your site’s settings.

Once the setup process is complete, the PayPal integration is identical. For general information about PayPal, visit Accepting PayPal.

Note: If you see the Restricted Region Detected message and your PayPal address isn’t in one of these countries, click continue directly to PayPal, and follow these steps to continue with the automatic setup.

Step 1 - Give Squarespace API permissions

Go to www.paypal.com and log into your PayPal Business account. Follow these steps to allow Squarespace to connect to PayPal to process your orders:

  1. Click Profile.
  2. Select My Selling Tools.
  3. Click API access.
  4. In the Pre-built payment solution box, click Add or edit API permissions.
  5. Select Add New Third Party.
  6. Enter paypal-payments_api1.squarespace.com
  7. Click Lookup.
  8. Select all permissions, then click Add.

Step 2 - Copy your PayPal Merchant Account ID

In your PayPal account:

  1. Click Profile.
  2. Click My Business Info
  3. Copy your Merchant Account ID.

Step 3 - Connect PayPal to your site

Log into your Squarespace site and follow these steps:

  1. In the Home Menu, click Settings, and then click Payments.
  2. Click PayPal.
  3. Log into your PayPal account.
  4. Paste your PayPal Merchant Account ID in the field.
  5. Click Connect.

Step 4 - Approve transaction fees

In addition to PayPal processing fees, you may be charged Squarespace transaction fees if you’re on the Personal or Business billing plan. These fees will be charged to your PayPal account.

  1. On your Squarespace site, in the Next Step window, review your plan's transaction fee information, then click Agree & Continue.
  2. A pop-up window will open.
  3. Log into your PayPal Business account, select a payment method for the fees, then click Agree & Continue.
Note: If you haven't selected a credit or debit card for your PayPal account, you may be prompted to do so.

PayPal_-_5.png

After accepting the fee agreement, your PayPal connection is complete!

Who to contact for support

Squarespace Customer Care can help you with the following PayPal integration questions:

  • Connecting PayPal
  • Issuing refunds
  • Order management
  • Most checkout issues
  • General questions before signing up

For anything else related to PayPal, including declined charges, prohibited products, or required information, please contact PayPal or visit their documentation. Popular articles include:

FAQ

For more help with PayPal, visit PayPal FAQ and Accepting PayPal.

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Connecting to PayPal manually