Express checkout

Send shoppers directly to checkout from the product details page.

Last updated January 11, 2024

Express checkout directs customers to a checkout page after clicking a product rather than adding it to a shopping cart. This is a great option for stores selling one product who want to simplify the checkout process and reduce cart abandonment. Items remain in stock until checkout is complete.

Enabling express checkout:

  • Replaces the Add to Cart button on a product's details page with a Purchase button.
  • Removes the shopping cart and its icon from your site.

Note

Express checkout prevents customers from adding multiple products to a cart. We recommend express checkout only if you have one product in your store, and don't have a minimum order amount.

Enable express checkout

  1. Open the Cart panel.
  2. Switch the toggle on beside Enable express checkout.

Use express checkout

When a customer views a product, they'll see a Purchase button in place of the Add to Cart button. Clicking Purchase will take them directly to the checkout page.

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Disable express checkout

If you add more products to your store, we recommend disabling express checkout so customers can buy multiple products.

To disable express checkout:

  1. Open the Cart panel.
  2. Switch the toggle off beside Enable express checkout.

It's not possible to disable express checkout for subscription products.

Troubleshooting

Customers are ordering multiple items at a time

This can happen when a customer leaves the checkout page to edit their order total. When this happens, the original order is saved and the new order total is added on. To edit the order total after going to checkout, customers should clear their carts. To issue a partial refund, visit Canceling and refunding orders

This can also happen if you've set a minimum order amount. Customers can edit the item quantity at checkout if they haven't met the order minimum. 

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