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Connecting a Namecheap domain to your Squarespace site

If you purchased a domain from Namecheap and want to keep it registered with them, you can connect it to your site by following this guide. In this process, you'll change a few settings in your Namecheap account. After completing these steps, your domain will stay registered with Namecheap, but it will connect to your Squarespace site. Before you begin, review our requirements for connecting a third-party domain.

Consejo: Te recomendamos que transfieras tu dominio a Squarespace en lugar de conectarlo. Aquí tienes algunas razones por las que podrías querer transferir tu dominio:

  • Puedes trasladar todos los aspectos de administración a tu cuenta de Squarespace, para que no tengas que pagarlo por medio de un tercero.
  • Tu dominio podría calificar para recibir un año de alojamiento gratis.
  • Squarespace puede ayudarte directamente con cualquier problema con tu dominio.

Tu dominio debe ser compatible con la transferencia. Conoce más sobre las diferencias entre transferir y conectar o comenzar con una transferencia desde aquí.

Paso 1 - Comienza la conexión en Squarespace

Para conectar tu dominio, comienza en el panel de Dominios:

  1. In the Home Menu, click Settings, and then click Domains. You can also press the ? key while any panel is open and search domains.
  2. Haz clic en Use a Domain I Own (Usar un Dominio Que Poseo).
  3. Ingresa el nombre de dominio completo que conectarás en la casilla nombre de dominio, y luego haz clic en continuar.
  4. Click Connect From Provider.
Nota: Si ves un mensaje que dice "Este dominio ya está conectado con otra página de Squarespace", revisa las demás páginas web de Squarespace para descubrir dónde está conectado el dominio. Después desconéctalo de ese sitio.
  1. Selecciona Namecheap desde el menú desplegable.
  2. Haz clic en conectar dominio.
  3. En el mensaje que aparece, haz clic en aceptar.
  4. Se abrirá un nuevo panel con los registros que creaste en tu cuenta de Namecheap. Mantén abierto este panel para tu referencia.

Paso 2 - Inicia sesión en Namecheap

Go to www.namecheap.com and log into your account. From the sidebar, click Domain List.

namecheap_-_click_domain_list.png

Find the domain you're connecting to Squarespace, then click Manage

namecheap_-_click_manage.png

You'll now copy the records from the Domain panel so your Namecheap domain correctly links to your Squarespace site.

Note: Don't delete MX records during this process. MX Records connect your email address, and deleting them could interfere with your email service.

Step 3 - Add the first CNAME

In the first line of your Squarespace DNS Settings, copy the unique code that appears directly below the Host column. The unique code is a random string of numbers and letters that must point to verify.squarespace.com.

sqsp_-_first_cname.png

In the Advanced DNS section for your Namecheap domain, click Add New Record.

namecheap_-_add_new_record.png

Add your first CNAME:

  1. In the Type column, use the drop-down menu to select CNAME Record.
  2. In the Host column, paste the unique code from the Host column in the Domains panel. The code is a random string of numbers and letters.
  3. In the Value column, enter verify.squarespace.com
  4. Leave the TTL column set to Automatic.
  5. Click the to save changes.

namecheap_-_add_first_cname.png

You should now have a CNAME with your unique Host code pointing to verify.squarespace.com.

Note: If you don't add this CNAME, or if it's entered incorrectly, the domain will unlink from your site after 15 days. If this happens, you can start over to reconnect the domain.

Step 4 - Add the second CNAME

In the second line of your Squarespace DNS Settings, www appears directly below the Host column. This record must point to ext-cust.squarespace.com

sqsp_-_second_cname.png

In the Advanced DNS section for your Namecheap domain, click Add New Record. Add the second CNAME:

Note: If you already have a www record pointing elsewhere, delete that record before continuing.
  1. In the Type column, use the drop-down menu to select CNAME Record.
  2. In the Host column, enter www
  3. In the Value column, enter ext-cust.squarespace.com
  4. Leave the TTL column set to Automatic.
  5. Click the to save changes.

namecheap_-_second_cname.png

You should now have a CNAME with www pointing to ext-cust.squarespace.com.

Paso 5 - Agrega registros A

In the last four lines of your Squarespace DNS Settings, you'll see four IP addresses in the Required Data column. Using the steps below, create four A Records in Namecheap matching these values.

sqsp_-_a_records.png

In the Advanced DNS section for your Namecheap domain, click Add New Record. Add your first A record: 

  1. In the Type column, use the drop-down menu to select A Record.
  2. In the Host column, enter @
  3. In the Value column, enter 198.185.159.144
  4. Leave the TTL column set to Automatic.
  5. Click the to save changes.

namecheap_-_first_a_record.png

Repeat this process three more times using the following values:

  • 198.185.159.145
  • 198.49.23.144
  • 198.49.23.145
Note: If you have existing A Records, edit any with Host Name @ so that Points To matches the values above. If you see other A Records that don’t match what’s shown in this guide:
  • Host: @ - Delete only if it doesn't match what’s shown in this guide.
  • Host: blank - Delete. "Blank" specifies your domain without the www in front.
  • Host: Mail or Email - Don’t delete. This connects to your email address. Deleting it could interfere with your email service.

Also, delete any URL Redirect Records that might be in place.

Step 6 - Refresh

After changing your records, return to your Squarespace DNS Settings and click Refresh below the records.

The Current Data column in the panel will start to update and show if your records are entered correctly. It can take up to 72 hours for this information to process.

To go the previous panel, click the arrow in the top-left corner.

sqsp_-_click_refresh.png

Step 7 - Wait and test

If all records are entered correctly, your domain will connect to your site within 24 hours. At times, it can take up to 72 hours. Visit the Domains panel at any time to check your progress.

Cuando el domino esté correctamente vinculado, aparecerá en el panel de Dominios con la etiqueta Connected (Conectado) .

Troubleshoot with the DNS record checker

If we detect that your records weren’t set up properly, your domain will appear in the Domains panel with the message Can’t verify domain ownership.

To troubleshoot, use the DNS checker tool in the Domains panel to see the exact CNAME and A Records to fix with your domain provider. 

Click the domain in the Domains panel, and then click DNS Settings. For detailed instructions, visit Checking your domain mapping records.

Para obtener más ayuda

For more help with settings in your Namecheap account, contact their support team. To help them understand your issue, you can use our sample message

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Connecting a Namecheap domain to your Squarespace site