Nota: Si bien hemos traducido las guías más populares al español, algunas guías están disponibles solamente en inglés.
Connecting a HostGator domain to your Squarespace site

If you purchased a domain from HostGator and want to keep it registered with them, you can connect it to your site by following this guide. In this process, you'll change a few settings in your HostGator account. After completing these steps, your domain will stay registered with HostGator, but it will connect to your Squarespace site. Before you begin, review our requirements for connecting a third-party domain.

Consejo: Te recomendamos que transfieras tu dominio a Squarespace en lugar de conectarlo. Aquí tienes algunas razones por las que podrías querer transferir tu dominio:

  • Puedes trasladar todos los aspectos de administración a tu cuenta de Squarespace, para que no tengas que pagarlo por medio de un tercero.
  • Tu dominio podría calificar para recibir un año de alojamiento gratis.
  • Squarespace puede ayudarte directamente con cualquier problema con tu dominio.

Tu dominio debe ser compatible con la transferencia. Conoce más sobre las diferencias entre transferir y conectar o comenzar con una transferencia desde aquí.

Antes de comenzar

  • Check your HostGator plan in the Account Packages section of the HostGator site. To connect your HostGator domain with Squarespace, you need to be on a Shared Hosting plan (Hatchling, Baby, or Business). View HostGator's hosting plans here. If you are on a Shared Hosting plan, the package number will begin with SH.
  • Once you connect your domain by following the steps in this guide, you must leave it registered with HostGator to keep it connected to your Squarespace site.
  • Review all other requirements for connecting a third-party domain.

Paso 1 - Comienza la conexión en Squarespace

Para conectar tu dominio, comienza en el panel de Dominios:

  1. In the Home Menu, click Settings, and then click Domains. You can also press the ? key while any panel is open and search domains.
  2. Haz clic en Use a Domain I Own (Usar un Dominio Que Poseo).
  3. Ingresa el nombre de dominio completo que conectarás en la casilla nombre de dominio, y luego haz clic en continuar
  4. Click Connect From Provider.
Nota: Si ves un mensaje que dice "Este dominio ya está conectado con otra página de Squarespace", revisa las demás páginas web de Squarespace para descubrir dónde está conectado el dominio. Después desconéctalo de ese sitio.
  1. Select Other from the drop-down menu.
  2. Haz clic en conectar dominio.
  3. En el mensaje que aparece, haz clic en aceptar.
  4. Se abrirá un nuevo panel con los registros que quieres crear en tu cuenta de HostGator. Mantén abierto este panel para tu referencia.

Paso 2 - Inicia sesión en el Administrador de Hospedaje Web de HostGator (WHM)

When you signed up for web hosting with HostGator, they emailed you a link to your Web Host Manager (WHM) login page with your username and password.

Go to the URL provided in your email from HostGator to log in. For help with logging in, contact HostGator by following their help article.

Once logged into cPanel, scroll down to Domains and click Advanced DNS Zone Editor.

You’ll now copy the records from the Squarespace Domains panel so your HostGator domain correctly links to your Squarespace site.

Note: Don't delete MX records during this process. MX Records connect your email address, and deleting them could interfere with your email service.

Step 3 - Add the first CNAME

In the first line of your Squarespace DNS Settings, copy the unique code that appears directly below the Host column. The unique code is a random string of numbers and letters that must point to verify.squarespace.com.

In the Add a Record box of your cPanel:

  • In the Name field, paste your unique code.
  • In the TTL field, enter 14400
  • In the Type field, select CNAME
  • In the CNAME field, enter verify.squarespace.com

Click the Add Record button.

You should now have a CNAME with your unique code pointing to verify.Squarespace.com.

Note: If you don't add this CNAME, or if it's entered incorrectly, the domain will unlink from your site after 15 days. If this happens, you can start over to reconnect the domain.

Step 4 - Add the second CNAME

In the second line of your Squarespace DNS Settings, www appears directly below the Host column. This record must point to ext-cust.squarespace.com.

In the Add a Record box of your cPanel, enter the following values:

  • In the Name field, enter www
  • In the TTL field, enter 14400
  • In the Type field, select CNAME
  • In the CNAME field, enter ext-cust.squarespace.com
Note: If you have an existing CNAME with a www Name, edit this CNAME so the Record is ext-cust.squarespace.com
Note: When adding www to the Name field, the system will auto-populate your full domain name.

Click the Add Record button.

You should now have a CNAME with www pointing to ext-cust.squarespace.com.

Step 5 - Add A Records

In the last four lines of your Squarespace DNS Settings, you'll see four IP addresses in the Required Data column. Using the steps below, create four A Records in HostGator matching these values.

In cPanel, enter the following values:

  • In the Name field, enter your domain without the www, like yourdomain.com
  • In the TTL field, enter 14400
  • In the Type field, select A
  • In the Address field, enter 198.185.159.144

Click the Add Record button.

Repeat this process three more times and enter these values in the Address field.

  • 198.185.159.145
  • 198.49.23.144
  • 198.49.23.145

You should now have four A records pointing to the following IP addresses:

  • 198.185.159.144
  • 198.185.159.145
  • 198.49.23.144
  • 198.49.23.145
Note: If you have some existing A Records, edit them so the Address matches the values above. You can delete any other A Records that don’t match what’s shown in this guide, but don't delete any Mail or Email records. Deleting these could interfere with your email service.

Step 6 - Refresh

After changing your records, return to your Squarespace DNS Settings and click Refresh below the records.

The Current Data column in the panel will start to update and show if your records are entered correctly. It can take up to 72 hours for this information to process.

To go the previous panel, click the arrow in the top-left corner.

Step 7 - Wait and test

If all records are entered correctly, your domain will connect to your site within 24 hours. At times, it can take up to 72 hours. Visit the Domains panel at any time to check your progress.

Cuando el domino esté correctamente vinculado, aparecerá en el panel de Dominios con la etiqueta Connected (Conectado) .

Troubleshoot with the DNS record checker

If we detect that your records weren’t set up properly, your domain will appear in the Domains panel with the message Can’t verify domain ownership.

To troubleshoot, use the DNS checker tool in the Domains panel to see the exact CNAME and A Records to fix with your domain provider. 

Click the domain in the Domains panel, and then click DNS Settings. For detailed instructions, visit Checking your domain mapping records.

Para obtener más ayuda

For more help with settings in your HostGator account, contact their support team at (866) 964-2867. To help them understand your issue, you can use our sample message. You can also visit their Support page.

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Connecting a HostGator domain to your Squarespace site