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Connecting a Dotster domain to your Squarespace site

If you purchased a domain from Dotster and want to keep it registered with them, you can connect it to your site by following this guide. In this process, you'll change a few settings in your Dotster account. After completing these steps, your domain will stay registered with Dotster, but it will connect to your Squarespace site. Before you begin, review our requirements for connecting a third-party domain.

Consejo: Te recomendamos que transfieras tu dominio a Squarespace en lugar de conectarlo. Aquí tienes algunas razones por las que podrías querer transferir tu dominio:

  • Puedes trasladar todos los aspectos de administración a tu cuenta de Squarespace, para que no tengas que pagarlo por medio de un tercero.
  • Your domain could qualify for one free year of service.
  • Squarespace puede ayudarte directamente con cualquier problema con tu dominio.

Tu dominio debe ser compatible con la transferencia. Conoce más sobre las diferencias entre transferir y conectar o comenzar con una transferencia desde aquí.

If you still prefer to connect your domain, we recommend contacting Dotster to ensure you have a hosting plan that allows for both domain hosting and full access to your DNS settings for domain mapping. You don't need a plan with website hosting if you're building a website on Squarespace. 

Paso 1 - Comienza la conexión en Squarespace

Para conectar tu dominio, comienza en el panel de Dominios:

  1. In the Home Menu, click Settings, and then click Domains. You can also press the ? key while any panel is open and search domains.
  2. Haz clic en Use a Domain I Own (Usar un Dominio Que Poseo).
  3. Ingresa el nombre de dominio completo que conectarás en la casilla nombre de dominio, y luego haz clic en continuar.
  4. Click Connect From Provider.
Nota: Si ves un mensaje que dice "Este dominio ya está conectado con otra página de Squarespace", revisa las demás páginas web de Squarespace para descubrir dónde está conectado el dominio. Después desconéctalo de ese sitio.
  1. Select Dotster from the drop-down menu.
  2. Haz clic en conectar dominio.
  3. En el mensaje que aparece, haz clic en aceptar.
  4. Se abrirá un nuevo panel con los registros que quieres crear en tu cuenta de Dotster. Mantén abierto este panel para tu referencia.

Paso 2 - Inicia sesión en Dotster

  1. Go to www.dotster.com and log into your account. Click DomainCentral to go to your domain list.

dotster_-_click_domain_central.png

  1. Click the domain you want to connect.

dotster_-_click_domain.png

  1. Click DNS.

dotster_-_click_dns.png

You'll then copy the records from the Domain panel so your Dotster domain correctly links to your Squarespace site.

Note: Don't delete MX records during this process. MX Records connect your email address, and deleting them could interfere with your email service.

Step 3 - Add the first CNAME

In the first line of your Squarespace DNS Settings, copy the unique code that appears directly below the Host column. The unique code is a random string of numbers and letters that must point to verify.squarespace.com.

sqsp_-_first_cname.png

In your Dotster account, select CNAME from the Modify drop-down menu.

  • In the Host box, paste the unique code from Host column of the Domains panel.
  • In the Points to box, enter verify.squarespace.com 
  • Click Add.

dotster_-_first_cname.png

You should now have a CNAME with your unique Host code pointing to verify.squarespace.com.

Note: If you don't add this CNAME, or if it's entered incorrectly, the domain will unlink from your site after 15 days. If this happens, you can start over to reconnect the domain.

Step 4 - Add the second CNAME

In the second line of your Squarespace DNS Settings, www appears directly below the Host column. This record must point to ext-cust.squarespace.com.

sqsp_-_second_cname.png

In your Dotster account, select CNAME from the Modify drop-down menu.

  • In the Host box, enter www
  • In the Points to box, enter ext-cust.squarespace.com 
  • Click Add.
Note: If you have an existing CNAME set up with a www Host, edit the CNAME so that Points To is ext-cust.squarespace.com

dotster_-_second_cname.png

You should now have a CNAME with www pointing to ext-cust.squarespace.com.

Step 5 - Add A Records

In the last four lines of your Squarespace DNS Settings, you'll see four IP addresses in the Required Data column. Using the steps below, create four A Records in Dotster matching these values.

sqsp_-_a_records.png

In your Dotster account, select A Record from the Modify drop-down menu.

  • Leave the Host box blank.
  • In the Points to box, enter 198.185.159.144 
  • Click Add.

dotster_-_first_a_record.png

Then repeat this process with the following IP addresses:

  • 198.185.159.145
  • 198.49.23.144
  • 198.49.23.145

You should now have four A records pointing to the following IP addresses:

  • 198.185.159.144
  • 198.185.159.145
  • 198.49.23.144
  • 198.49.23.145
Note: Adding a blank Host record will display your "naked" domain (without the "www") in the Host column, as shown in the screenshot below. When adding your A Records, ensure that you leave the Host field blank — don't add the test domain (sqspdtstr.com) shown here. 

dotster_-_final_a_records.png

Note: If you have existing A Records, edit any with a blank or * Host Name so that Points To matches the values above. If the host name is blank, you'll only see your domain name in the Host field. If you see other A Records in your account that don’t match what’s shown in this guide, such as Mail or Email records, don't delete them. Deleting other records could interfere with your email service. 

Step 6 - Refresh

After changing your records, return to your Squarespace DNS Settings and click Refresh below the records.

The Current Data column in the panel will start to update and show if your records are entered correctly. It can take up to 72 hours for this information to process.

To go the previous panel, click the arrow in the top-left corner.

sqsp_-_refresh_or_go_back.png

Step 7 - Wait and test

If all records are entered correctly, your domain will connect to your site within 24 hours. At times, it can take up to 72 hours. Visit the Domains panel at any time to check your progress.

Cuando el domino esté correctamente vinculado, aparecerá en el panel de Dominios con la etiqueta Connected (Conectado) .

Troubleshoot with the DNS record checker

If we detect that your records weren’t set up properly, your domain will appear in the Domains panel with the message Can’t verify domain ownership.

To troubleshoot, use the DNS checker tool in the Domains panel to see the exact CNAME and A Records to fix with your domain provider. 

Click the domain in the Domains panel, and then click DNS Settings. For detailed instructions, visit Checking your domain mapping records.

Para obtener más ayuda

For more help with settings in your Dotster account, contact their support team at (800) 401-5250. To help them understand your issue, you can use our sample message. You can also visit their documentation.

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Connecting a Dotster domain to your Squarespace site