Collecting taxes in Acuity Scheduling

Inform your clients of any taxes you’ll collect for scheduled appointments.

Squarespace Scheduling is now officially Acuity Scheduling. For help setting up appointments, search “Acuity”, or find related guides under “Acuity Scheduling”. Visit our FAQ to learn more about the rebrand.

Display tax rates and amount of tax collected on each appointment type by editing the appointment type details.

It’s not possible to have Acuity calculate and add tax when clients pay online for appointments, packages, gift certificates, or subscriptions. Instead, set your appointment price to include tax, then communicate the base price, tax, and total price to the client through the appointment description.

Commerce tax settings are separate from Acuity.

Note: This guide is available as a general resource and shouldn’t be construed or relied upon in any way as legal, accounting, or tax advice. Per our Terms of Service, Squarespace doesn't provide advice or recommendations about laws applicable to your business. Regulations on the presentation of prices and taxes vary by jurisdiction. Ensure you follow all applicable laws. If you have questions about taxes, consult with a tax advisor.

Set appointment types to display tax rates

To display appointment prices that include tax:

1. In Acuity, click Appointment types.
2. Click the Edit button for an appointment type.
3. Edit the price to the price with tax.
4. Edit the description to include:

• The price without tax
• The tax rate
• The tax amount
• The price with tax
• Click Update appointment type.
• Repeat these steps for each appointment type subject to taxes.

Tip: For information on how to set up and collect payments through Acuity in general, visit Connecting payment processors to Acuity and Managing payments in Acuity.

How tax rates display

If you follow the steps above, when clients visit your scheduler, they’ll see the base price, tax rate, tax amount, and total paid listed below the appointment type name. For example, if you offer cupcake decoration lessons that cost $100, and the tax rate in your jurisdiction is 10%, the total cost would be $110. Here’s how that information could appear on your scheduler: