Move your existing custom email address to Google Workspace.

When you switch from your current email provider to Google Workspace, you can manage your email subscription billing in your Squarespace account and use Gmail to access your emails, calendars, and Drive.

Tip: Don’t cancel your current email service or change any MX records on your email provider’s end until your Google Workspace setup is complete. This ensures your email remains active while you set up your new inbox.

What you need to switch your email to Google Workspace

To switch to Google Workspace, you need:

• An active custom domain (Squarespace or third-party)
• Administrator access on both your current email account and Squarespace account
• To complete any domain transfers (if applicable) and ensure you follow our guidelines for moving your email records

Step 1 - Create your Google Workspace account

1. Create your Google Workspace account. Use the same custom domain you’re already using to keep your email address intact.
2. Add more Google Workspace email addresses for each user who has an email address with your current provider. If users need alternate addresses, you can create these aliases using the tools in your Google Admin console.
3. If you’re using a third-party domain or custom nameservers, add MX records to your provider’s settings so that new emails can route to your new Google Workspace account. If you’re using a Squarespace domain, Squarespace does this for you automatically.
4. During setup, some emails may still route to your old provider. This is normal. Mail services sometimes cache the old MX records. This typically lasts 1-2 hours, but it can sometimes take up to 48 hours.

Step 2 - Import your data to Google Workspace

Before closing your old email account, check if your current email provider supports exporting emails, contacts, or other data to Google Workspace.

When you migrate data from your current email provider to Google Workspace, all of your email history should transfer over and be accessible from your new Google Workspace account.

Step 3 - Cancel your third-party email service

After 48 hours, you can cancel email service with your original provider if all of the following apply:

• You’ve created your Google Workspace account and imported your data
• You’re successfully receiving emails to your Google Workspace account

If your email is linked to a Squarespace domain, remove any MX records from your previous email provider, but don't remove any Google Workspace MX records.

If your email is linked to a third-party domain (like GoDaddy or 1&1), don’t cancel the domain itself or change your Google Workspace MX records. Only cancel your previous email service.

After you cancel services with your previous provider, all new emails should route to your Google Workspace account.