Information about refunds on Squarespace domain transfers, renewals, or purchases.

We automatically issue a full refund for Squarespace domains canceled within five days of registration. To request a refund for a domain, contact us by completing a refund request form. We can’t offer refunds for domains registered past 5 days, if the domain was transferred through Squarespace, or for domain registration extensions.

Refunds for domains purchased from Squarespace

Squarespace offers full refunds for domains canceled within five days of purchase from Squarespace, though some restrictions apply based on the domain type or promotional offers tied to the domain.

Country code top level domains (ccTLDs)

A refund request form can be submitted, but refunds can’t be guaranteed for most ccTLDs.Learn more about ccTLDs.

Free Squarespace-managed domains

Free domains registered after March 5, 2015, are free for the first year and renew at $20 annually after the first year of service. Domains registered before this date remain free as long as your site stays on an active annual plan.

If you purchased a domain first, then changed your website subscription to an annual billing cycle, we won’t refund the domain. You can register another domain for free.

Refunds for domains transferred into Squarespace

Domains transferred to Squarespace don’t have a five-day refund window. However, you can cancel the transfer before it’s complete and receive a refund. After the transfer is complete, auto-renew is enabled, and a refund isn’t possible.

If you bought your domain through a reseller like Google Workspace, contact them directly for a refund. You can check if you have a resold domain through your domains dashboard and click on the domain. The reseller's name will appear below the expiration date.

Can I get a refund for domain renewals?

No, domains set to auto-renew are non-refundable. We’ll send you a renewal reminder email 15 days before a domain renewal. To avoid a charge, you can disable auto-renew before the renewal date. This will cause your domain to expire.

If you no longer need the domain, you can cancel it.

Refund policies for other Squarespace subscriptions

Review the refund policies of all other Squarespace subscriptions:

• Acuity Scheduling refund policy
• Digital products refund policy
• Email Campaigns refund policy
• Getty images refund policy
• Google Workspace refund policy
• Website refund policy

Also try: SEPA refund policies.