Set up a custom email address for your domain.

Create a custom business email address with Essential Email by Titan. You’ll manage your subscription through Squarespace and access your inbox through Titan.

Am I eligible to sign up for Essential Email?

To sign up for Essential Email through Squarespace, you need to meet all of the following requirements:

• Location - Essential Email is currently available in the United States, United Kingdom, Australia, and Canada.
• Permissions - You need to be the domain owner.
• Domain - Your site or parking page must have at least one custom Squarespace domain. Third-party and resold domains aren’t eligible.

Essential Email pricing

Squarespace offers Essential Email on a monthly billing cycle only. Review the price of the monthly plan.

Step 1 - Purchase your Essential Email subscription

Sign up for Essential Email using a Squarespace domain:

1. Open your domains dashboard.
2. Select the domain you'd like to use with Essential Email. Your domain can’t be changed later and you can’t add a secondary domain. To use a different domain, cancel your Essential Email subscription and start a new one.
3. Click Email.
4. Click Get started under Essential Email.
5. Click Check out.
6. Enter your billing address and an accepted form of payment. You can’t use SEPA to purchase an Essential Email subscription.
7. Review your order and click Confirm Payment.
8. Click Done.

Step 2 - Verify your recovery email address

After you complete your purchase, we send a welcome message to the email address you use to log in to Squarespace. We use this email address as your recovery email address for your Titan account. If you haven’t verified this email address yet, we’ll also send a verification message:

1. Check your inbox and spam folder for an email from no-reply@squarespace.com with the subject line Action required: Verify your recovery email.
2. If you don’t receive the verification email, click Resend Email Verification in the Email panel of your Squarespace account.
3. When you find the email, open it and click the Verify Now button.
4. Click Return to Account Dashboard.

Step 3 - Create your Titan email address and login information

After verifying your recovery email address, set up your Titan inbox:

1. Open your domains dashboard.
2. Select the domain linked to your Essential Email subscription.
3. Click Email.
4. Click Set up Mailbox.
5. Enter your first and last name.
6. Enter your email username, the part of your email address that appears before the @ symbol. Usernames can use letters (a-z), numbers (0-9), dashes (-), underscores (_), and periods (.). After you create your Titan account you can’t change your username, unless you cancel your subscription, then sign up again with the correct one. Instead of canceling, you can add email aliases. 
7. Click Next.
8. Enter a password for your Titan account.
9. If you don’t want to use your Squarespace account email address, enter a different password recovery email address.
10. Click Create Mailbox.
11. Click Go to Mailbox.

Note: Don't use your Titan email address as your Squarespace account email address. If your domain expires or you forget the password for both accounts, you could be locked out of Squarespace. If you've already done this, change your account email address.

Step 4 - Log in to Titan for the first time

1. After clicking Go to Mailbox, you’ll visit https://app.titan.email/login/.
2. Enter the Essential Email address you just created.
3. Click Login.
4. Click Confirm to verify your password recovery email address.
5. Enter your Titan password and click Login.

Start using your new email address

Congratulations – you created a new business email address! A few things worth doing now:

• Set up your inbox in Titan - add a signature, configure your calendar, add aliases, and explore the Titan app.
• If applicable, connect your email address to your Squarespace site - update your contact page, form storage, and commerce notifications to use your new address.