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Controlling start time intervals in Scheduling

Use the Start time intervals scheduling limit to control which appointment start times Scheduling offers to clients. For example, if you’re available from 2 PM to 4 PM and set the start time intervals to 30 minutes, Scheduling will offer clients appointments that start at 2 PM, 2:30 PM, 3 PM, and 3:30 PM.

By default, Scheduling calculates start time intervals for you, but you can change them at any time or set times that don’t follow a regular interval.

This guide explains how to change the start time intervals scheduling limit and how to enter individual start times in your availability.

We've merged the Acuity Scheduling Help Center with the Squarespace Help Center. This guide applies to both versions of Scheduling.

Tip: Scheduling doesn’t suggest start times that would carry the appointment past the end of your availability. For example, if you’ve available from 2 PM to 4 PM, Scheduling won’t suggest a start time later than 3:30 PM for a 30-minute appointment.

Change start time intervals

By default, your start time interval is the highest number that can be multiplied into all the different appointment type durations you offer. For example, if you have a 30-minute appointment type and a 45-minute appointment type, Scheduling will use start time intervals of 15 minutes. If you have more than one calendar, this setting is the same for all of them.

To pick a new start time interval:

  1. In Scheduling, click Availability.
  2. Click Edit default limits, then click Start time intervals.
  3. Select Automatically based on your appointment type durations, or select Every and enter the number of minutes you want between appointment start times.
  4. Click Save.

List start times

If you want start times that don’t follow an even interval, or if you want start times that are different on different calendars, you can list specific start times in your availability.

Instead of entering a window of time, enter each specific start time, separated by commas. For example, instead of entering your availability as 2 PM to 4 PM, enter it as 2 PM, 3 PM, 3:30PM, and Scheduling will offer only those three times as appointment slots.

You can also combine these start times with the time ranges that use the start time intervals. For example, if you set your start time interval to 30 minutes and enter your availability as 11 AM, 12 PM, 2 PM - 4 PM, Scheduling will offer appointments at 11 AM, 12 PM, 2 PM, 2:30 PM, 3 PM, and 3:30 PM.

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Controlling start time intervals in Scheduling