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Adding labels to appointments or class attendees in Scheduling

Use labels to visually organize upcoming appointments with color-coded notes. For example, you can use labels to mark appointments as important, mark class attendees as checked-in, or record appointments as confirmed. 

We've merged the Acuity Scheduling Help Center with the Squarespace Help Center. This guide applies to both versions of Scheduling.

Before you begin

When adding labels to appointments or class attendees, keep in mind:

  • You can mark each appointment with one label; for group classes, you can mark each attendee with one label
  • Label text is limited to 16 characters
  • Each label must be one of the 15 available colors
  • When you customize the text and color of a label, it remains consistent for all appointments and group class attendees with that label

How labels appear

In the appointment details, the label appears between the appointment type and the client’s contact information. 

label appears below appointment type name and above phone number field

In the appointment calendar, the labels appear as square, colored boxes in the top-right corner of appointments. To view the label text, click the appointment to open the appointment details. Labels aren’t visible to clients.

label is small colored square in corner of block representing appointment

In the appointment details for a group class, labels appear next to clients’ names in the list of attendees.

label is between client name and quotation mark button for adding notes

Apply labels

To apply a label to an appointment:

  1. In the Home menu, click Scheduling.
  2. In the appointment calendar, click an appointment, then click Label.
  3. Select a label from the drop-down menu.

drop-down menu shows available labels

To apply a label to a class attendee:

  1. In the Home menu, click Scheduling.
  2. In the appointment calendar, click a group class.
  3. Click the label icon for a client in the attendee list.
  4. Select a label from the drop-down menu.

Remove labels

To remove a label from an appointment:

  1. In the Home menu, click Scheduling.
  2. In the appointment calendar, click the appointment, then click the label.
  3. Click Remove.

To remove a label from a group class.

  1. In the Home menu, click Scheduling.
  2. In the appointment calendar, click a group class.
  3. Click the label icon for a client in the attendee list.
  4. Click Remove.

Create labels

To create a new label:

  1. In the Home menu, click Scheduling.
  2. In the appointment calendar, click an appointment.
  3. Click on the label or, if the appointment is unlabeled, click Label.
  4. Click New label.
  5. Enter label text and choose your color.
  6. Click Save label.

Edit labels

To edit an existing label:

  1. In the Home menu, click Scheduling.
  2. In the appointment calendar, click an appointment.
  3. Click on the label or, if the appointment is unlabeled, click Label.
  4. Click the pencil icon for the label you want to edit.
  5. Change the label text and/or color.
  6. Click Save label.
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Adding labels to appointments or class attendees in Scheduling