Manage your money in your Squarespace Balance account.

From your Balance dashboard, you can view your available funds, check your Balance card details and spending, and manually transfer available funds from your Squarespace Balance spending account to a connected bank account.

Where can I view the available balance in my Squarespace Balance account?

Your available balance is displayed at the top of your Balance dashboard. This is the amount of money in your financial account that is available for card spend, or transfers. Your Squarespace Payments funds form part of your available balance.

You can manually transfer funds in your Balance account to a linked bank account or spend them with the Balance card.

To navigate to your Squarespace Balance dashboard:

1. Open the Finance panel. 
2. Under Finance, click Balance. 

How long until I can access the funds in my Squarespace Balance account?

• For security purposes, all new accounts undergo a brief review period before funds become accessible.
• You must enable two-factor authentication before connecting a bank account or transferring funds from your Balance account.
• Funds from your Squarespace Payments sales will automatically be deposited into your Balance account, and begin earning rewards. 
• You’ll get a notification on your dashboard after your first sale, indicating when those funds will be available. After this initial review period, funds in your available balance will be instantly accessible with your digital card, or available for transfer.

How do I transfer funds from my Squarespace Balance account?

After you've completed two-factor authentication, you can transfer money from your Squarespace Balance spending account to a connected bank account. The money should arrive in 1-3 business days. 

Connect a bank account

To connect a bank account:

1. Review the bank account requirements to ensure that your bank account successfully connects.
2. Open the Settings panel and then click Selling.
3. Click Payments to view the Payments setting page.
4. Next to Connect a checking account to receive payouts, click Connect Bank.
5. Click Continue and follow the prompts. Depending on your bank, you may be prompted to authenticate your bank account.

If the bank connection is successful, you'll receive an email from no-reply@squarespace.com with the subject line [your website name]: Bank account connected.

If at any point your connected bank account closes, payouts will continue to land in your Balance account, but you won’t be able to manually transfer funds until you connect an eligible bank account.

Transfer funds to your connected bank account

For your security, you need to complete two-factor authentication to transfer funds to your connected bank account. To transfer funds to your connected bank account:

1. Open the Finance panel. 
2. Under Finance, click Balance. 
3. Next to Available Balance, click Transfer Money. You'll be prompted to set up or complete two-factor authentication before you can initiate the transfer.
4. Choose a source and destination for your transfer, enter an amount, and click Review.
5. Click Start transfer and then Done to complete the transfer.

You may also have the option to get an Instant Payout to your connected account. Instant payouts send funds automatically to your connected bank account.

Manually transfer funds to your Squarespace Balance account

Funds in your Squarespace Balance account come from orders, invoices, and donations from your customers. You can also manually transfer money from your bank account to add to your Squarespace Balance account. All transfers to your Squarespace Balance account must be initiated manually; scheduling transfers is not currently available. 

To manually add funds to your Squarespace Balance account, you must first find your Balance account and routing numbers in your dashboard:

1. Open the Finance panel and click Balance.
2. Click View Account details.
3. Copy your routing number and account number.

To transfer funds from your external bank:

1. Log in to your external bank account's online portal or mobile app.
2. Navigate to their transfer or payment section.
3. Initiate a standard bank transfer (ACH) to an external account.
4. When prompted, enter your Squarespace Balance routing number and account number.
5. Enter the amount you want to transfer.
6. Confirm and send the transfer.

Transfers typically take 1 to 3 business days to settle in your Squarespace Balance account.

Change connected bank account

You can change the checking account connected to your Squarespace Payments account at any time.

What are settled and processing funds?

• Settled funds: Money from your Squarespace Payments sales that have successfully completed the payment processing stage. With Squarespace Balance, settled funds are typically available for you to spend on the same day through your Balance account.
• Processing funds: Money from your sales that hasn’t been fully processed yet. You can use Instant Payouts to immediately transfer these funds to the connected bank account, but this service includes a fee.

Squarespace is not a bank. Squarespace partners with Stripe Payments Company for money transmission services and account services with funds held at Fifth Third Bank N.A., Member FDIC. Squarespace Visa® Commercial cards are powered by Stripe and issued by Celtic Bank pursuant to a license from Visa U.S.A. Inc.