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Adding padding between Scheduling appointments

Use padding to add buffers or gaps between your appointments to give time for travel, clean up, prep, or breaks. This guide will explain how to add padding to your appointment types.

Padding can be added before appointments, after appointments, or both. It doesn't overlap, so if you add 10 minutes before and after each appointment, you'll have 20 minutes between appointments.

Scheduling ignores padding before the first appointment in an availability timeslot. So, if your availability is set for 9am-11am, then 12pm-3pm, Scheduling wouldn't apply padding before appointments starting at 9am or 12 pm.

  1. To add padding:
    From the Home menu, click Scheduling, then click Appointment Types.
    Click Edit the appointment type you want to add padding to.
  2. Click Block off extra time before or after...
  3. Enter the padding you want, and click update Update Appointment Type.

In your list of appointment types, the padding will be shown along with the appointment duration.

Clients see only the duration of the appointment, not the padding. But when clients book, Scheduling will block off the appointment duration plus the padding on your calendar.

So if you offer 45-minute appointments and add 20 minutes of padding after appointments, Scheduling will block of 65 minutes every time a client books. If a gap in your schedule doesn't have enough time for the duration plus the padding, Scheduling won't show it as an available time in your scheduler.

Note:
  • When Scheduling syncs your appointments with a third-party calendar, it sends the third-party calendar the durations of your appointments, but not the padding.
  • If you convert an appointment type with padding into a group class, the padding will be lost.
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Adding padding between Scheduling appointments