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Creating a class series in Scheduling

In Scheduling, you can create a series of classes or a multi-day workshop to engage with your clients in the long term. This guide covers how to create a class series and what your clients will see when booking these appointments.

We've merged the Acuity Scheduling Help Center with the Squarespace Help Center. This guide applies to both versions of Scheduling.

Create a class series

To create a series of classes that lasts for several days:

  1. Create a new group class in your Appointment Types, ensuring you check Clients must sign up for all the times this is offered.
  2. Click Create Appointment Type.
  3. On the confirmation screen, click Offer Class.
  4. Choose the calendar your class series will appear on.
  5. Under Offered At, choose the date the class starts, then enter in the time.
  6. Click Recurring... to choose how often the class date repeats.
  7. Click Save Class. A list of the dates the class occurs on appears for your review.

Keep in mind:

  • You'll need to complete the full set up above for each set of classes, courses, or workshops you offer, even if it is the same subject.
  • To hide a class series after it starts or ends, set the appointment type's Access setting to Private.
  • After a class series starts, clients can only join if you add them to each class individually.

Add clients to a class series that already started

To book a client into a class series that’s already begun:

  1. In Scheduling, click Appointment Calendar.
  2. Click on the next class in the series, then click +Attendee.
  3. Click Client Name, then enter the client's name, phone number, and email address.
  4. Click Schedule Appointment.

How clients book a class series

When clients select a class in a series from you scheduling page, they'll see a list of the dates and times of each class in that series. By booking the first class listed, they’ll instantly be signed up for every class date offered within the series. 

If a client cancels a class in a series, they're automatically removed from every class. Clients can't cancel a class series after the first class takes place

How clients pay for a class series

When a client books a class series, they pay for the entire series up front. In the client's class details, the paid amount appears split between the number of classes in the series.

For example, if a client signs up for a workshop that takes place over three days and costs $300, they pay $300 when they book the class series, and Scheduling divides that money across the three workshop sessions. When you pull up the client's class details for the first date of the workshop, the the Payment section shows the total price of the appointment is $300, the individual session cost $100, when the amount was paid, and that no further money is owed.

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