Your customers can use Afterpay or Clearpay so they can shop now and pay later.

Afterpay and Clearpay are payment methods you can connect to your Squarespace store so your customers can pay for products in installments, with zero percent interest.

Watch a video

How does Afterpay or Clearpay work?

Afterpay and Clearpay act as lenders. When a customer pays, you receive the full amount upfront, and your customer pays Afterpay or Clearpay in four installments over the next eight weeks.

Enabling Afterpay or Clearpay adds it as a payment option for all physical products in your store. To learn how Afterpay can help grow your business, visit our Afterpay partnership site.

What can’t be purchased with Afterpay or Clearpay?

Digital products, download products, service products, subscriptions, and Acuity are not available for purchase through Afterpay or Clearpay. You can use Payment Plans for service products.

Am I eligible to offer Afterpay or Clearpay as a payment method?

Afterpay and Clearpay have location-specific eligibility. Select a tab to review the eligibility requirements.

What impacts my Afterpay or Clearpay eligibility the most?

The biggest factor affecting your eligibility is the merchant category code (or MCC) associated with your Stripe account. Only Stripe can change this code. If you have questions about your eligibility, contact Stripe.

Check Afterpay and Clearpay customer requirements

Customer requirements will differ for Afterpay and Clearpay. Select a tab to review the specific requirements.

Enable Afterpay or Clearpay in your payment settings

After enabling, this payment method appears for eligible customers as a payment option at checkout for orders within their country’s spending limit.

Will my customers have a spending limit with Afterpay or Clearpay?

Yes. If the order total is less than one unit of your store’s currency, or over the spending limit for the customer’s country, Afterpay or Clearpay won’t appear as a payment option at checkout. 

Customers who use Afterpay or Clearpay also have credit limits, which may limit the number of transactions they can make, or the amount they can spend. Credit limits are managed by Afterpay and Clearpay. To learn more, your customers should contact Afterpay or Clearpay.

Are there fees for offering Afterpay or Clearpay?

You pay processing fees for orders made through Afterpay or Clearpay, depending on which one you’re using.

How will my customers know they can pay with Afterpay or Clearpay?

For sites on version 7.1, the Afterpay or Clearpay logo appears on product details pages and during checkout. For sites on version 7.0, the Afterpay or Clearpay logo only appears during checkout.

How do my customers pay with Afterpay or Clearpay

To checkout using Afterpay or Clearpay:

1. In the Payment field, select Afterpay or Clearpay.
2. Enter their billing address.
3. Click Continue, then Continue with Afterpay or Clearpay.
4. Log into their Afterpay or Clearpay account, or create a new account, accept the terms, and add their payment details.
5. Review a summary of their future payments, and confirm the transaction.

What happens after a customer completes checkout with Afterpay or Clearpay?

• After confirming their payment, they’re redirected to your store’s checkout process. 
• Your customers receive an order confirmation email from your store, and they may receive emails from Afterpay or Clearpay about their payment plan, depending on their settings in their account.
• Your customer’s payment plan is managed entirely by Afterpay or Clearpay, including late payments and delinquency.

Note: If your customer's transaction doesn't complete, Stripe may mark it Uncaptured in your Stripe dashboard. To fix this issue, visit Failed customer payments.

How do refunds work with Afterpay and Clearpay?

When you cancel or refund an order, the payment is returned to Afterpay or Clearpay. From there, they refund the customer’s down payment, and any installments they’ve made so far. If you issue a partial refund, the customer’s payment plan changes to reflect the new outstanding balance. Afterpay and Clearpay’s transaction fees are nonrefundable. Refunds can’t be issued after 120 days from the purchase date.

How do I Disable Afterpay or Clearpay?

You can disable Afterpay or Clearpay any time in the Payments Settings panel. To disable Afterpay or Clearpay:

1. Open the Payments Settings panel.
2. Under Accept Credit Cards and More, click Manage Settings.
3. Click the Payment Methods tab.
4. Switch the toggle beside Afterpay or Clearpay off.

What happens if I disable Afterpay or Clearpay?

When you disable Afterpay or Clearpay, no new purchases can be made using this payment processor. Customers who have already made purchases will complete their payment plans with Afterpay or Clearpay.

If my customers have questions about their payment plan, where should I direct them?

If your customers have questions about their payment plan, why their purchase wasn’t approved, or their credit limit, they should contact Afterpay or Clearpay.