Upgrade or downgrade your Digital Products plan or change your billing cycle.

If you're on a legacy Personal, Business, or Commerce website plan, use this guide to change your Digital Products plan and billing cycle at any time.

Site owners and contributors with Admin or Billing permissions can manage the Digital Products plan.

What's a Digital Products plan?

A Digital Products plan is a legacy standalone subscription that you may have if you are on the Personal, Business, or Commerce website plan. To check if you have it, open the Billing panel, click Subscriptions, and look for Digital products. 

If you're on the Basic, Core, Plus, or Advanced plan, you don't have a separate Digital Products plan. Instead, the ability to sell Digital Products is included in your website subscription, and the way to lower your transaction fees and increase your video storage limit is to upgrade your website subscription.

Why change my plan?

The Digital Products plan you're on affects your transaction fees and video storage limit. Higher plans have lower fees and more storage.

Change your Digital Products plan

Changing your plan will affect your transaction fees and video storage limits. When you change your plan, you may be charged the prorated difference. Follow these steps to change your Digital Products billing plan:

1. If your payment is past due, update your card on file.
2. Open the Billing panel.
3. Under Subscriptions, click Digital Products or Subscriptions.
4. Beside the name of your current billing plan, click Change.
5. Choose a plan and billing cycle.
6. Review the plan change details, including any charges.
7. Click Confirm and Purchase

When downgrades take effect

If you downgrade your plan, you’ll keep your current plan’s transaction fees and video storage limits until the end of your current billing cycle. You’ll be charged your new plan’s pricing at the start of your new billing cycle. Your billing cycle and renewal date won’t change.

When upgrades take effect

If you upgrade your plan, you’ll be charged the prorated difference between the two plans based on the remaining time in your billing cycle. You’ll immediately switch to your new plan’s transaction fees and video storage limits. Your billing cycle and renewal date won’t change.

Change your billing cycle

When you change your billing cycle, you may be charged the prorated difference. To switch to annual or monthly billing:

1. Open the Billing panel.
2. Under Subscriptions, click Digital Products or Subscriptions.
3. Beside your current billing cycle (Pay monthly or Pay annually), click Change.
4. Click Annually or Monthly.
5. Click Confirm cycle change.

When we'll charge you next if you switched to monthly billing

If you switch from annual to monthly billing, you’ll start a new billing cycle. You won’t be charged your new plan’s pricing until the start of your new monthly billing cycle.

When we'll charge you next if you switched to annual billing

If you switch from monthly to annual billing, you’ll start a new billing cycle. You’ll be charged immediately for your new billing cycle. The invoice will be a prorated charge based on the cost of the unused time from the month subtracted from the cost of the annual plan.

Change both your plan and your billing cycle

To change your plan and billing cycle, change your plan first, and then return to the Billing panel to change your billing cycle. You can't change your plan and billing cycle at the same time.

What card is charged for subscription renewals?

We charge the same card for all payments to Squarespace. To change this card before changing your billing plan, first update the card on file in the Billing panel of your website, then follow the steps in this guide.

Can I move a Digital Products plan to a different site?

No. You can't move a Digital Products billing plan to a different site.

Check your other billing subscriptions

All Squarespace plans (such as websites, domains, Email Campaigns, and Digital Products) are independent from each other, and each payment has its own billing cycle and invoice. Learn more in Checking your billing subscriptions.