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Manually connecting a Google Domain to your Squarespace site

If automatically connecting your Google Domain failed, follow the steps in this guide to try a manual setup instead. You may also find Google's guide helpful as you work on the connection.

If you’re connecting your Google domain to your site for the first time, use the automatic connection process

Before you begin, review our requirements for connecting a third-party domain.

Tip: If your domain is eligible, we recommend transferring it instead of connecting it. Learn more about the differences between transferring and connecting, or go here to get started with a transfer.

Step 1 - Reconnect your domain in Squarespace

If your Google domain is listed in your Domains panel, you’ll first need to disconnect it, then follow the steps below to start the manual connection:

  1. In the Home menu, click Settings, then click Domains.
  2. Click Use a Domain I Own.
  3. Enter the full domain you’re connecting in the Enter domain field, then click the arrow.
  4. Click Connect Domain.
Note: If you see a message that says "This domain is already connected to another Squarespace site," check your other Squarespace sites to find where the domain is connected. After finding the site, disconnect the domain.
  1. Select Other from the Domain Provider drop-down menu. You must select Other to begin the manual connection, even if Google auto-populates in the drop-down menu.
  2. Click Connect Domain.
  3. In the message that appears, click Continue.
  4. A new panel will open with the settings to create in your Google Domains account. Keep this panel open for your reference.

Step 2 - Log into Google Domains

Open a new browser window or tab to access your Google domain:

  1. Log into your Google Domains account.
  2. In the My domains panel, click the domain you want to connect.
  3. In the sidebar, click DNS, then scroll down to Name servers.
  4. Ensure that your domain is using Google's default nameservers. If you're using custom nameservers, follow Google's guide to restore them to their default settings.
  5. Scroll up to Resource records.
  6. You’ll now copy the records from the DNS Settings panel in your Squarespace site into your domain’s settings.
Note: Don't delete MX records. These Records connect your email address, and deleting them will interfere with your email service.

Step 3 - Add the first CNAME

In the first line of your Squarespace DNS settings, copy the unique code that appears directly below the Host column. The unique code is a random string of numbers and letters that must point to verify.squarespace.com. In your Google Domains DNS panel, you’ll add a new record with these values:

Host

Type

Data

Copy and paste the unique code above Host on the first line

CNAME

verify.squarespace.com

  1. In your Google Domains DNS panel, scroll down to the Custom records section, then click Manage custom records.
  2. Below your existing records, click Create new record, then enter data for the first CNAME:
    • In the Host name field, paste the unique code from your Squarespace DNS settings panel.
    • In the Type field, select CNAME.
    • Leave the TTL at the default setting.
    • In the Data field, enter verify.squarespace.com
  3. Click Save.
Note: If you don't add this CNAME, or if it's entered incorrectly, the domain will unlink from your site after 15 days. If this happens, you can start over to reconnect the domain.

Step 4 - Add the second CNAME

In the second line of your Squarespace DNS settings, www appears in the Host column. This record must point to ext-cust.squarespace.com.

Host Type Data
www CNAME ext-cust.squarespace.com
  1. In your Google Domains DNS panel, scroll down to the Custom records section, then click Manage custom records.
  2. Below your existing records, click Create new record, then enter data for the second CNAME:
    • In the Host name field, enter www
    • In the Type field, select CNAME.
    • Leave the TTL at the default setting.
    • In the Data field, enter ext-cust.squarespace.com
  3. Click Save.
Note: If you already see a CNAME record with a host of www, you'll see a Name conflict error when adding the second CNAME record. Click to edit the existing CNAME record and change the information in the Data field instead of adding a new record.

Step 5 - Add A records

In the last four lines of your Squarespace DNS settings, you’ll see four IP addresses in the Required data column. Using the steps below, create four A records in Google Domains matching these values:

Host Type Data
@ A

198.185.159.144

@ A 198.185.159.145
@ A 198.49.23.144
@ A 198.49.23.145
  1. In your Google Domains DNS panel, scroll down to the Custom records section.
  2. Enter data for A records:
    • Leave the Host name field blank.
    • In the Type field, select A.
    • Leave the TTL at the default setting.
    • In the Data field, enter the first IP address listed, 198.185.159.144
  3. Below the Data field, click Add more to this record three times to add three more fields.
  4. In each field, enter one of the remaining IP addresses.

  5. Click Save to create all four A records on your domain.

Note: If you have existing DNS records, you may be asked to replace them. In the message that appears, click Yes, replace records.

Step 6 - Wait for the connection to complete

Now that you've entered the records, it can take 24 to 72 hours for the connection to start working properly. While you wait:

  • You can watch the connection's progress. Return to your Squarespace DNS Settings, click Refresh below the records, and the Current Data column will show green labels as your domain connects. When the domain is correctly linked, it will appear in the Domains panel with a Connected label.
  • It’s normal to see errors in the Domains panel or when visiting your domain for up to 72 hours after completing the steps in this guide. If you see any error messages after 72 hours has passed, see our tips below, or visit Troubleshooting domain connections.

Troubleshoot with the DNS record checker

If we detect that your records weren’t set up properly, your domain will appear in the Domains panel with the message Can’t verify domain ownership. To troubleshoot, use the DNS checker tool in the DNS Settings panel to see the exact CNAME and A records to fix.

Getting more help

For additional help with settings in your Google Domains account, contact their support team. To help them understand your issue, you can use one of our sample messages. You can also visit their documentation.

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Manually connecting a Google Domain to your Squarespace site