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Accepting Venmo

If you offer PayPal as a payment method, customers can also check out with Venmo. This option is available to customers who:

  • Check out using a mobile device
  • Select PayPal as the payment option
  • Have enabled mobile web purchases in the Venmo app
Commerce and payment processors are Premium features available in Business and Commerce plans.

Ensure your site accepts PayPal

Connect your PayPal Business account to your site to start accepting PayPal as a payment method. After you do this, eligible customers will see the option to pay with Venmo after they choose PayPal at checkout. It's not possible to accept Venmo without also accepting PayPal.

How customers pay with Venmo

Customers buying your products who click Continue with PayPal at checkout will see options to Pay with PayPal or Pay with Venmo.

Continue_with_Venmo.png

After clicking Continue with Venmo, they'll confirm their shipping and billing information in the Venmo app. Then they'll be redirected to your site's checkout page where they can review and complete the order.

Test a Venmo transaction

To place a test order with Venmo and see how customers use it:

  1. Enable mobile web purchases in the Venmo app.
  2. Check out on your store.
  3. Choose PayPal as the payment method at checkout.
  4. Click Continue with Venmo, and follow the prompts to complete your order.

This transaction will charge the bank account or credit card linked to your Venmo account, and you can cancel and refund the order to remove the charge. Venmo isn't available in store test mode, so you can only test using live orders.

Tip: For help enabling mobile web purchases in Venmo, visit Venmo's documentation.

FAQ

Are there additional transaction fees for Venmo?

No. Venmo payments are processed by PayPal and subject to standard transaction fees.

Can I view my Venmo transactions?

Yes. Venmo orders appear in the Payments and Donations panels as PayPal transactions. These payments aren't differentiated from other PayPal transactions at this time, but you can view payments in PayPal to see this information. To learn more, visit Viewing payments or Managing donations.

Getting more help

To learn more about accepting Venmo through PayPal, visit these PayPal guides:

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