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About the cookies Squarespace uses

We use cookies to help your site run effectively and provide the best experience for your visitors. In this guide, we’ll describe the cookies we place on your visitors’ browsers.

For more information about our use of cookies, including cookies we use on squarespace.com and our web and mobile apps, visit our Cookie Policy and Privacy Policy.

What are cookies?

Cookies are small pieces of data that websites store on a device. Cookies can improve your visitors’ browsing experience because they help websites remember preferences and understand how people use different features.

Functional and Required Cookies

Squarespace uses some necessary cookies because they allow visitors to navigate and use key features on your site. These cookies vary from site to site depending on the features it uses. For example, Functional and Required Cookies help these features work:

Cookie Name

Duration

Purpose

Crumb

Session

Prevents cross-site request forgery (CSRF). CSRF is an attack vector that tricks a browser into taking unwanted action in an application when someone’s logged in.

RecentRedirect

30 minutes

Prevents redirect loops if a site has custom URL redirects. Redirect loops are bad for SEO.

CART

2 weeks

Shows when a visitor adds a product to their cart

hasCart

2 weeks

Tells Squarespace that the visitor has a cart

Locked

Session

Prevents the password-protected screen from displaying if a visitor enters the correct site-wide password.

SiteUserInfo

3 years

Identifies a visitor who logs into a customer account

SiteUserSecureAuthToken

3 years

Authenticates a visitor who logs into a customer account

Commerce-checkout-state

Session

Stores state of checkout while the visitor is completing their order in PayPal

squarespace-popup-overlay

Persistent

Prevents the Promotional Pop-Up from displaying if a visitor dismisses it

squarespace-announcement-bar

Persistent

Prevents the Announcement Bar from displaying if a visitor dismisses it

Test

Session

Investigates if the browser supports cookies and prevents errors.

Analytics and Performance Cookies

We use Analytics and Performance cookies to collect information on your behalf about how visitors interact with your site. Storing these cookies is how we populate the data you find in Squarespace Analytics, such as traffic sources, unique visitors, and cart abandonment.

You can disable Squarespace Analytics and Performance cookies at any time.

Cookie Name

Duration

Purpose

ss_cid

2 years

Identifies unique visitors and tracks a visitor’s sessions on a site

ss_cvr

2 years

Identifies unique visitors and tracks a visitor’s sessions on a site

ss_cvisit

30 minutes

Identifies unique visitors and tracks a visitor’s sessions on a site

ss_cvt

30 minutes

Identifies unique visitors and tracks a visitor’s sessions on a site

ss_cpvisit

2 years

Identifies unique visitors and tracks a visitor’s sessions on a site

ss_cookieAllowed

30 days

Remembers if a visitor agreed to placing Analytics cookies on their browser if a site is restricting the placement of cookies

Disable Analytics and Performance Cookies

To stop Squarespace from placing these cookies on visitors’ browsers, you can disable Analytics and Performance cookies at any time:

  1. In the Home Menu, click Settings, and then click Cookies & Visitor Data.
  2. Check Disable Squarespace Analytics Cookies.
  3. To also display a cookie banner, check Always, then check Enable Cookie Banner. (To learn more, visit Adding a cookie banner.)
  4. Click Save.

You can also disable collecting these cookies from visitors until they accept your cookie policy in a cookie banner.

How disabling cookies changes what you see in Analytics

After you disable Analytics cookies, some data in Squarespace Analytics won’t be a complete or accurate representation of visitor behavior.

Each pageview event will count like it’s from a new visitor each time. As a result, visits and unique visitors might appear much higher than normal. Each pageview will count as its own visit, when in reality, one visitor might view multiple pages. So, it might look like you have more visitors than you actually have in panels like:

  • Traffic Overview
  • Sales Overview

Another effect of disabling cookies is that clicks, order conversion rates, and referrer attributions in panels like Traffic Sources and Form & Button Conversions won’t be accurate. This is because disabling cookies prevents Analytics from connecting consecutive visitor events in the same session.

Additionally, if someone visited your site before you disabled cookies and returns when cookies are disabled, that person will count as a new visitor, since we’ll ignore those cookies and attempt to remove them to follow your decision.

Check your cookies

You can see which cookies are active in your browser’s settings. For help, visit your browser’s documentation:

Add a cookie banner

Certain laws may require website owners to inform their visitors of cookies and ask for visitors’ consent to use them. To learn how to add a notice to your site, visit Adding a cookie banner.

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