Answers to common questions about Squarespace Capital.

Offers and fees

How do I determine who qualifies for an offer?

Eligibility is determined based on a combination of factors, including overall sales volume and history with Squarespace Payments. Eligible US businesses will receive an email if they have an offer available.

Will applying for an offer affect my personal credit rating?

No, there's no personal credit check. All offers are based on a number of factors, including your history with Squarespace.

Can I request a different offer amount?

When you log into your Finance Dashboard, you can use a slider to choose a custom amount (up to the maximum offer amount). The loan fee and repayment rate adjust based on the amount you choose.

Do I have to pay interest?

No, you’ll pay one flat fee that doesn't change. You won’t pay any interest on top of this fee.

What happens when my offer expires?

Each offer is usually available for 30 days. After that point, your business will automatically be re-evaluated to see if you’re eligible for an additional offer.

When do I need to pay the flat fee?

You’ll automatically pay the flat fee through a percentage of your sales until the total amount owed is repaid. The fee isn’t charged up-front.

Repayment

How does repayment work?

Repayment is collected automatically through a percentage of your sales as they are processed, which means you pay down more when business is busy and less if things slow down. As long as you meet your minimum payment requirement, what you pay each day adjusts to your sales.

What is a minimum payment?

A minimum payment is the minimum amount that you’re expected to repay every repayment period. That period will be determined during underwriting and based on the total term of your loan offer. If your automatic repayments don't meet this minimum, you’ll be required to pay the remaining amount at the end of the period. You can view your minimum payment amount in the Dashboard or in your loan agreement.

How do I make my minimum payment?

If your payments deducted from sales cover the minimum payment requirement for the payment period, no action will be taken. If you haven't met the minimum payment amount by the end of the payment period, Stripe will automatically debit your bank account or account balance with the balance needed to meet your minimum payment. There’s no action needed on your part.

Can I repay my loan early?

Yes, you can make additional payments or pay the total amount owed in full at any point by clicking the ‘Make Payment’ button in your Dashboard. There are no additional fees for early repayment.

Will repaying early qualify me for a new offer?

Once you repay the total amount owed, you’ll automatically be evaluated for a new offer. Repaying early doesn't automatically qualify you for a new offer.

Funding

After I accept an offer, how quickly will I get my funds?

If your application is approved, you’ll see the funds in your bank account, typically in three to four business days. To ensure that funds are disbursed successfully, you must set a valid bank account as your primary payout method.

Can I have my Capital funds paid out to a card?

The disbursal of funds to a card isn’t currently supported. To ensure that funds are disbursed successfully, you must set up a valid bank account as your primary payout method.

How should I report these funds on my taxes?

In general, we understand that loan funds wouldn't be considered taxable income at the time of receipt, and that the amounts withheld to satisfy your obligations aren't tax deductible. However, please note that Squarespace doesn’t provide advice or recommendations regarding laws applicable to your site or business. Tax reporting is often dependent on your specific situation, so we encourage you to talk with a tax advisor to ensure appropriate accounting.

Additional questions

Who can I contact to learn more about the Squarespace Capital program?

If you have additional questions about how our financing program through Squarespace Capital works, please contact us.

Squarespace Capital offers eligible businesses access to fast, flexible financing. Loans are issued by Celtic Bank and serviced by Stripe. All loans are subject to credit approval.