Recover access to your inbox or change login information for your custom email users.

You can reset your Google Workspace password in either your Squarespace account or your Google Admin Console.

To reset passwords in your Squarespace account, you need to be a domain owner, site owner, or a site administrator. To reset passwords in your Google Admin Console, you need to be a super administrator or administrator. If you don’t have any of these permissions, contact someone in your organization who does to reset your password.

Not what you’re looking for?: Logging into Google Workspace for the first time.

Option 1 - Reset passwords in Squarespace (recommended)

When you start the password reset process, the current password no longer works. You must finish creating a new password to access the account.

You can reset your own password, or send a reset password email to another user in your account. To reset a password:

1. Open the domains dashboard.
2. Click the domain linked to the Google Workspace account you'd like to manage.
3. Click Email.
4. Click Manage plan.
5. Under Users, click the … next to the user you'd like to reset the password for.
6. Click Reset Password. If Resend Invitation appears instead, they’ve never logged in to Google Workspace.
7. Enter an alternate email address where you want the reset link sent. Don’t enter the email address you’re resetting the password for. Instead, use an easily accessible one.
8. In the reset password email you receive, click the link and follow the instructions to create a new password.

Option 2 - Reset passwords in Google Workspace Admin Console

We recommend resetting your password in Squarespace because it requires fewer steps. If you’re a Google Workspace administrator, you can reset passwords from your Google Admin Console.

If Google’s Account Recovery Wizard asks you to add a CNAME record to your domain host’s DNS settings, ignore this message and reset your password in Squarespace instead.

I never received my temporary password

When you sign up for Google Workspace, we send you a welcome email with the temporary password you need to log in to your account for the first time. If you can't find that email, resend it.

Troubleshooting other Google Workspace password or log in issues

Review other issues that may occur when resetting your password or logging in.