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Forwarding a Squarespace Domain

You can use your Squarespace Domain’s Advanced DNS Settings panel to forward the domain to a different site or page. When visitors enter the domain, they’ll see the other site, and the other site’s URL will display in the browser address bar. This can be helpful if you want to use the domain for a different site, but it’s not eligible for transfer.

You can also use these settings to forward a subdomain. This is useful if you have another element of your brand on a second site, like a store or blog, that you’d like to direct to another site.

This guide explains the different steps for forwarding a domain or subdomain, depending on where the URL will go.

Before you begin

Forward to a non-Squarespace site

To forward a domain or subdomain outside of Squarespace, use the presets in your Advanced DNS settings.

  1. Open Advanced DNS settings for the domain you’d like to forward.  In this example, we’re using the domain “createbeautifulwebsite.org.”

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  1. In the Website Defaults section, delete your default records. Your domain can’t forward to another site when these defaults are in place. You can always add them again if you need them later.

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  1. From the Add Presets drop-down menu, select Forward Domain.

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  1. In the URL field, add the full URL of the domain or specific page to forward to, and then click Add.
Note: The screenshot below uses "www.squarespace.com" as an example, but you should use the domain you’re forwarding to.

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  1. In a new private or incognito window, enter your domain’s URL. If your records are correct, you’ll be directed to the new site and that site’s URL will appear in the browser address bar.

Forward a subdomain

The process for forwarding a subdomain also uses a preset in the Advanced DNS Settings panel. Forwarding a subdomain can be helpful if you want to extend part of your brand, like a store or blog, onto a second site.

Since a subdomain is an extension an existing root domain, ensure that you start with the site using that root domain. For example, to forward the subdomain “blog.mysite.com,” start by logging into the site using the “mysite.com” root domain. 

Note: Ensure that the subdomain isn’t linked as a third-party domain in the Domains panel. If you try to forward it, you’ll see an error.
  1. Open Advanced DNS settings for the root domain.
  2. From the Add Presets drop-down menu, select Forward Subdomain.

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  1. In the Subdomain field, enter the name of the subdomain to forward, such as blog.
  2. In the URL field, enter the full URL of the domain or specific page you’d like to forward to.
  3. Click Add to complete the process.

forward_subdomain.png

  1. In a new private or incognito window, enter your subdomain URL. If your records are correct, you’ll be directed to the new page or site and that site’s URL will appear in the browser address bar.

Forward to a different Squarespace site

Instead of forwarding the domain, move it to the other site. You don’t need to use a forwarding preset, meaning you’ll go through less steps. Moving your domain also moves your domain subscription to the second site, letting you manage all relevant site subscriptions in one place.

To use a subdomain on the other site, create a subdomain after moving the root domain. You can then set the subdomain as the site’s primary domain.  

Forward to a different page on the same site

To forward a domain to a different page of the same site, use the same process for forwarding to a non-Squarespace site, but enter the full page URL, including the specific page slug. You can forward either a root domain or a subdomain to a specific page.

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For example, if we want to forward the domain “createbeautifulwebsite.org” to our site’s Blog Page, we’ll use the Forward Domain preset and the primary domain URL with the Blog Page slug.

I’m seeing a “DNS Conflict Alert” message

You’ll see this message if the subdomain you're trying to forward is connected to your site as a third-party domain. This creates a conflict in your Advanced DNS settings. If you’re forwarding a subdomain, you don’t need to connect it. You only need to create it in your root domain’s Advanced Settings panel. 

Review your domain settings to see if this is causing the problem. If it is, you’ll see a subdomain linked in the Third-Party Domains section of the Domains panel, which looks like this:

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You'll also see subdomain records like these in the original domain's Advanced Settings:

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Use the following steps to resolve this:

  1. Follow the steps in Disconnecting a third-party domain to remove the subdomain.
  2. Return to the original domain’s Advanced Settings panel and delete any custom records you’ve added for the subdomain.
  3. Click Save at the top of the page.
  4. Forward your subdomain again using the preset.
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Forwarding a Squarespace Domain