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Renaming a G Suite user

You can change G Suite by Google usernames in the Email panel at no additional charge. A username appears before the @ sign in an email address. This is also the name used to log into G Suite. For example, you might want to rename a user from to contact@yourdomain or make a minor change due to a typo at signup.

After renaming a user, G Suite retains the old username as an email alias to ensure continuous mail delivery.

Username vs. display name

While a username is the first part of a user’s email address before the @, the display name is the first and last name that appears in Gmail, Google Calendar, and other Google services.

For example, if susie.squarespace is a username, the display name would likely be Susie Squarespace. To change susie.squarespace, follow this guide. To change Susie Squarespace, change it in your G Suite Admin Dashboard.

Note: To rename a user in G Suite, you must be a G Suite Administrator.

Change a username

To change a username for a G Suite email address:

  1. In the Home Menu, click Settings, and then click Email.
  2. Click on the user you want to rename.
  3. In the User Name box, enter the new username for the email address. This will appear before the @ in their email address.
  4. Click Save.

This change may take up to 24 hours to process and reflect throughout G Suite.

To learn more about what happens after you rename a user, visit Google’s documentation.


Error: Email address already exists

This error displays if the username is:

  • An alias of another inbox.
  • The username of a group.
  • A recently deleted user. Deleted users have the recently deleted status for five days after deletion.

To resolve the issue, log into G Suite and follow Google's documentation to free the username from the G Suite Admin Console.

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Renaming a G Suite user