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Renaming a G Suite user

You can change G Suite by Google usernames in the Email & G Suite panel at no additional charge. A username appears before the @ sign in an email address. This is also the name used to log into G Suite. For example, you might want to rename a user from to or make a minor change due to a typo at signup.

After renaming a user, G Suite retains the old username as an email alias to ensure continuous mail delivery.

Tip: If you entered the wrong username when signing up (for example, if you made a typo or spelling mistake), you can fix this by following the steps in this guide to rename the user. Don’t cancel your entire G Suite account.

Username vs. display name

A username appears before the @ sign in an email address, while the display name appears in Gmail, Google Calendar, and other Google services, often as a first and last name.

For example, if you have the email address, the username is susie.squarespace and the display name would likely be Susie Squarespace. To change susie.squarespace, follow this guide. To change Susie Squarespace, change it in your G Suite Admin Dashboard.

Note: To rename a user in G Suite, you must be a G Suite Administrator.

Change a username

To change a username for a G Suite email address:

  1. In the Home Menu, click Settings, and then click Email & G Suite.
  2. Click on the user you want to rename.
  3. In the User Name field, enter the new username for the email address. This will appear before the @ in their email address.
  4. Click Update User.

This change may take up to 24 hours to process and reflect throughout G Suite.

To learn more about what happens after you rename a user, visit Google’s documentation.



Error: Email address already exists

This error displays if the username is:

  • An alias of another inbox.
  • The username of a group.
  • A recently deleted user. After deletion, usernames remain in G Suite's system marked as recently deleted for twenty days. During that time, you won't be able to give the username to another user.

To resolve the issue, log into G Suite and follow Google's documentation to free the username from the G Suite Admin Console.

I want to add or change my G Suite user's profile photo

Whether you signed up for G Suite through Squarespace or directly through Google, you can only add or change G Suite user profile photos from the Google Admin Console. Learn more in Google's Help Center.

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