Your eCommerce store is more than a website; it's an extension of your business and brand. By following the videos below, you can set up your store, add products, manage sales, and create satisfied customers. Squarespace's Commerce features are robust and customizable, so feel free to pause the videos at any time to refer to a guide in the Additional Resources section for step-by-step instructions.

Commerce and payment processors are Premium features available in Business and Commerce plans.

These videos apply to version 7.0. Most Commerce features work the same way in version 7.1, but for help setting up your store, visit Page sections.

1. Getting started

Choose a template and begin managing your products. You can customize products with images, variants, forms, and other features. Then organize your products to create a beautiful and simple shopping experience for your customers. Design your site to represent your unique brand. This video demonstrates the first steps to creating your Commerce website.

Additional Resources:

• Upgrading to paid service
• Adding products to your store
• Scheduling products
• Duplicating products
• Adding basic product variants
• Adding product reviews
• Creating a custom product form
• Making style changes
• Styling the products page

2. Setting up your store

Set up your Commerce store by connecting a payment processor and customizing your checkout flow. Also, create test orders to better understand your customer's user experience. Then connect a Mailchimp audience and personalize email settings to stay connected with your customers. This video covers the initial steps to setting up your store.

Additional Resources:

• Using Stripe
• Store settings
• Adding a newsletter subscribe option to checkout
• Creating a custom checkout form
• Commerce email notifications overview
• Setting up shipping rates
• Setting up taxes in Squarespace Commerce
• Styling your checkout page
• Organizing products
• Using tags and categories
• Using Summary Blocks
• Running a test order

3. Processing orders

Fulfill and refund orders from the Orders panel. Also, add tracking numbers to better organize customer purchases. This video shows how to manage orders and keep your store running smoothly.

Additional Resources:

• Creating a contact page
• Sharing Policies and terms on your site
• How customers buy your products
• Managing inventory
• Receiving an order
• Viewing an order's history
• Cancelling and refunding an order
• Contacting a customer
• Exporting orders

4. Sharing your store

Use blog posts and the announcement bar to keep customers aware of new products and promotions. Connect to social media to share content across platforms. This video shows ways to promote your products, on your site and around the web.

Additional Resources:

• Blogging with Squarespace
• Connecting social accounts
• Sharing content on social media
• Adding Share Buttons
• Using Twitter with Squarespace
• Adding Pinterest Save Buttons
• Creating discounts for your store
• Adding an announcement bar