Note: While our most popular guides have been translated into Spanish, some guides are only available in English.
Supply troubleshooting

This guide explains some of the most common issues that may come up when using the Supply template.

Where did my sidebar go?

Supply features a navigation sidebar on all pages. Due to responsive design, when your browser window is narrow, the sidebar content moves to the top of the page as a navigation mobile bar.

Widen the browser window and the sidebar will reappear.

Can I make my gallery wider?

The Supply Gallery Page has a unique, vertically-stacked design. You can decrease the size of the images by increasing the spacing around them. However, you can’t adjust the width of the gallery image column.

If you’d like a gallery with a different style, create a Regular Page in the Pages panel and then use a Gallery Block.

My homepage is wider than other pages

In Supply, you can set a Regular Page homepage to display at full width. If your homepage is wider than other pages, it means that this option is checked in Site Styles.

If you don't like the way it looks, you can disable it:

  1. In the Home Menu, click Design, and then click Site Styles.
  2. Scroll down to the Homepage section and uncheck Full Width Homepage.
  3. Click Save.

I'm seeing a gray overlay on my product images

This happens for images with transparent backgrounds in Products Pages with the Viewbook, Showroom, and Flipcard layouts.

If you don't like the way it looks, either add product images with non-transparent backgrounds, or choose Product List Style: Catalog in the Products section of Style Styles.

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