Note: While our most popular guides have been translated into Spanish, some guides are only available in English.
Contacting a Squarespace store about an order

To inquire about an order placed through a merchant with a Squarespace site, please contact the site owner directly.

The store’s website might have a contact page with a phone number, email address, or contact form. Failing that, you may be able to reach them on external platforms like Twitter or Facebook.

Please note that any potential dispute between you and a merchant should be resolved directly with them. Per our Terms of Service, Squarespace isn’t responsible for any third-party merchant’s business practices.

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Contacting a Squarespace store about an order