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Removing a shipping option

Remove a shipping option from your store by following these steps.

Before you begin

  • Removing a shipping option won't affect processed orders. If you have a pending order where the customer selected a shipping option you removed, that shipping option will still apply to that order.
  • Orders including physical items can't be processed unless there is at least one shipping method available.
  • Removing the USPS Carrier Calculated shipping option is required before downgrading from a Business plan.
  • If you ship to multiple countries, ensure your other shipping methods cover all countries where you'll ship orders.

Step 1 - Open the Shipping panel

In the Home Menu, click Commerce, and then click Shipping.


Step 2 - Remove a shipping method

Click a shipping method.

In the dialog that opens, click Remove. Then click Confirm.

Note: If you're selling physical products, offer at least one shipping method. Otherwise, customers won't be able to complete their purchase.


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Removing a shipping option