Information and FAQ’s about billing receipts and history on your account

Each payment you make to Squarespace has its own invoice. To view or download them, open the Billing panel, and click Invoices. If you have multiple sites or domains, check each one's invoices individually through their Billing panels.

Not what you’re looking for? Learn more about reviewing your active subscriptions, including domains and Google Workspace or how to send invoices to your customers.

Owners, Administrators, and contributors with Billing permissions can access invoices.

Video on accessing and reviewing invoices

This video shows how to find, view, and print invoices through your account’s Billing panel, and navigating details on an invoice.

Find and open an invoice

Invoices are available directly on the site, domain, or subscription they were billed too.

To review an invoice:

1. Open the Billing panel and click Invoices. Invoices are listed in chronological order with the most recent one at the top.
2. Click an invoice to view its details.

If you can’t find an invoice for a domain, open the Domains dashboard.

1. Go to your Domains dashboard.
2. Click the domain, click Billing, then click Invoices.
3. If you can’t find the domain, you may be logged in with the wrong email address. Try logging in with a different email address, or recover your account instead.

Review invoice details

All Squarespace invoices have a standard format and can't be customized.

Invoices include the following information:

• Amount due
• Amount paid
• Cardholder name and business name
• Discounts, if applicable
• Google Workspace seat, if applicable
• Issued by Squarespace
• Last four digits of the payment method charged
• PayPal email address, if applicable
• Service or subscription type
• Subtotal
• Taxes collected or tax exemptions, if applicable (VAT, US, Canada, or GST)
• Your built-in domain
• Unpaid” label, if the invoice is overdue. Overdue invoices also have a red mark on the left side.

Can I change the name on my invoice?

Yes. You can change the name that displays on your future invoices if you pay by card by updating your billing method information.  The name doesn’t need to match what’s on your credit card, and that name will only appear on your invoices.

If you use PayPal to pay for Squarespace, we use the name on your PayPal account. To change it, update your account information in PayPal.

Can I change the language on my invoice?

Yes. You can change the language on your invoices by changing your account language.

Can I get my invoices by mail or email?

No. For security, we don’t mail or email invoices, or notify you when you have a new invoice. Instead, they’ll automatically appear in your account in chronological order, with the most recent one at the top.

Print or download an invoice

To print or download an invoice individually, click the Print button near the bottom-right corner of the invoice. It’s not possible to print or download invoices in bulk at this time.

The invoice doesn't match my bank statement

If the amount on your statement is more than what’s on your invoice, it’s usually for one of these reasons:

• Your bank charged an international transaction fee
• Your bank charged a currency conversion fee
• Your bank combined multiple charges into one statement item.

If you had 2 or more Squarespace subscriptions processed at the same time, they are combined into a single charge on your bank statement. This will display as SQSP*INV in the descriptor on your bank statement. We recommend contacting your bank to learn more about possible added fees you don’t recognize.

Why do I have a $0 invoice?

$0 invoices are receipts for subscription changes that don’t require payments or refunds. They don’t include payment details because you weren’t actually charged or refunded. 

You’ll receive a $0 invoice if you:

• Cancel a subscription
• Move a Squarespace domain to a different Squarespace site
• Register a free domain
• Sign up for a free Google Workspace Business Starter plan inbox
• Use a balance adjustment to pay for a subscription.

I had a domain through Google. Where can I find my invoices for that domain?

Google Workspace is a reseller of Squarespace Domains. If you registered your domain through Google, log into your Google Workspace Admin console to view your invoices. To learn more, visit Google's documentation.