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Reviewing your Squarespace account invoices

You can open and print billing invoices for your Squarespace account from the Billing & Account panel.

Each payment has its own invoice. Invoices appear in chronological order, starting with your most recent payment. Depending on the services you have, you'll have separate invoices for:

  • Subscription payments for your website plan (your first payment and renewals)
  • G Suite (your first payment and renewals)
  • Squarespace Domain registrations and renewals
  • Getty Image purchases
Tip: If you contact Customer Care, we might ask you to verify your site ownership by providing information you can find on a recent invoice, like the last digits of the last card charged for your website subscription.

Before you begin

  • Unpaid invoices will appear with a red mark on the left side.
  • Refunds for plan downgrades generate invoices.
  • Refunds for cancellations don’t generate invoices.
  • Invoices must be downloaded and printed individually. It isn't possible to bulk-download or print invoices at this time.

What’s on an invoice

Invoices include the information below.

Note: Invoices can't be customized or edited to include other information.
  • Name on the credit card
  • Last four digits of the credit card charged
  • Amount due and paid
  • “Issued by Squarespace”
  • The service or subscription
  • Your built-in domain
  • Subtotal
  • Discount, if applicable
  • VAT charges or exemptions, if applicable

For a detailed breakdown, see Find specific invoice information below.

Open an invoice

  1. In the Home Menu, click Settings, and then click Billing & Account.

Billing_and_Account.png

  1. Click Invoices.

Invoices.png

  1. Invoices for each service on your account—including your billing plan, Squarespace Domains, Getty Images, and G Suite—appear as a separate invoices, starting with the most recent payment. You may need to scroll to find the invoice you're seeking.
  2. Click an invoice to view its details, including the service/subscription paid for and charge amount.

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Find specific invoice information

Use these steps to find specific invoice information, like the service you paid for and which card was charged.

  1. In the Home Menu, click Settings, and then click Billing & Account.
  2. Click Invoices.
  3. Click an invoice to view its details.
  4. See what the payment is for - Under Charges, you'll see the subscription you paid for on this invoice. This could be your website plan, Squarespace Domains, G Suite, or Getty Images.
  5. Find the card charged - In the bottom-right corner, you'll see the last four digits of the card charged, next to Card ending in. This could be different than the card currently on file.
  6. Find the payment amount - Below the card information, you’ll see a breakdown of the subtotal, discount, and total paid amounts.

Annotated_invoice.png

Print or download

To print or download an invoice, click the Print button near the bottom-right corner of the invoice. Invoices must be downloaded and printed individually.

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Reviewing your Squarespace account invoices