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Marquee troubleshooting (discontinued)

Marquee, Adversary, Alex, Eamon, Ginger, Mint, and Shift share the same underlying structure and functionality. This guide applies to all these templates.

This guide explains some of the most common issues that may come up when using the Marquee, Adversary, Alex, Eamon, Ginger, Mint, and Shift templates.

Note: The Marquee family is discontinued. Although we still support these templates, fixing bugs or issues is a lower priority for us while we focus on our current templates. For a more modern template, we recommend switching to Brine.

I can’t click on my drop-down folder navigation

If your browser isn’t wide enough to fit all navigation titles, your navigation might split into two lines. If there's a folder in the top navigation line, this makes the contents of the drop-down inaccessible.

Your template works best with minimal navigation items. We recommend consolidating content and shortening navigation titles as much as possible. To learn more, visit Renaming a page.

You can also move your folder to the last position in the navigation. This will ensure that the drop-down menu won’t be blocked by other navigation items.

How do I change the banner color?

If the banner area doesn’t have a thumbnail image, it displays a background color instead. To change this color:

  1. Go to the Page Title & Description section of the Style Editor.
  2. Ensure Hide Page Title is unchecked.
  3. Use the Title Background Color tweak to adjust the color.
  4. After you’ve changed the color, you can hide the page title again.
Note: The Title Background Color tweak won’t appear if Hide Page Title is checked.

My banner image shifts as the page loads

If your Main Navigation is set to Fixed Position, banners on Regular Pages load slightly higher on the page, then shift down to the correct position as the page finishes loading.

This behavior is more noticeable if you have a content-heavy page or a slower Internet connection, but it's expected for this template. Your banner will display normally when the page is fully loaded.

To avoid this, uncheck Fixed Position in the Site Header section of the Style Editor.

The banner text looks cropped on a mobile device

This can happen if you’ve disabled mobile styles in the Advanced Design panel. The Index won't work the same way without built-in responsive mobile design. For the best experience on any mobile device, keep your mobile styles enabled.

For more help with cropping, visit our troubleshooting tips.

Where are my Secondary Navigation links?

Secondary Navigation links display at the bottom of the page above the footer.

If the links in your Secondary Navigation are the same color as your footer, they won’t display. Use the tweaks in the Footer section of the Style Editor to adjust either the Footer Background Color or Secondary Nav Link Color.

My description text looks very small on mobile

Due to responsive design, banner text behaves differently on mobile devices or smaller browser windows. By default, description text automatically shrinks to 13 pixels on mobile devices. This is designed to support multiple lines of wrapping text.

As an alternative:

  • Check Extra Description Formatting in the Page Title & Description section of the Style Editor.
  • Style the description text as a header by making it bold.
  • Use the Description Bold Font tweak to set the size you want.

Use the Page Title Font tweak to adjust the size of the page title. Note that page titles responsively scale to best fit the width of the browser or device. If your page titles vary in word length and number of characters, your page titles may not be a consistent font size on mobile devices.

My Index scrolls visitors down to the footer automatically

This is built into your site's functionality when the first page in an Index has the page slug /footer. To fix this, change the name of the URL:

  1. From the Home Menu, click Pages.
  2. Locate the Index. Hover over the top page in the Index and click the .
  3. Scroll down to the URL Slug field, and change the name so it no longer reads "footer."
  4. Click Save.

For more help, visit Changing URL slugs.

There's a blank space between my Index banners

To stack Index banner images without content between them, add pages with thumbnail images but no page content.

When you create a new page, it automatically adds a blank Text Block. This creates a space between banners on the Index. To resolve this: 

  1. From the Home Page, click Pages.
  2. Click the title of your Index in the left panel.
  3. In the page preview, scroll down until you see a message saying "This page is empty. Start editing and add content blocks."
  4. Hover over this area and click Edit
  5. Hover over the Text Block and click the trash can icon. A new Text Block will appear, but you can ignore this.
  6. Click Save.
  7. Refresh the page.

To add page content back to this page in the future, move the page out of the Index.

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Marquee troubleshooting (discontinued)