Note: While our most popular guides have been translated into Spanish, some guides are only available in English.
Montauk troubleshooting

Montauk, Julia, Kent, and Om share the same underlying structure and functionality. This guide applies to all these templates.

This guide explains some of the most common issues that may come up when using the Montauk, Julia, Kent, and Om templates.

My navigation is split into two lines

If the links in your Top Navigation won’t fit on just one line, the Top Navigation will break to a second line.

If you’ve selected Canvas Style: Masthead Logo Right or Masthead Logo Left, and the Top Navigation is too long to display next to the site title or logo, the Top Navigation will move below it.

If you don’t like the way your Top Navigation looks, there are several ways to adjust the formatting:

  • Reduce the number of pages within the navigation. One method is to use a folder to create a drop-down menu.
  • Rename the pages to be shorter in length.
  • In the Sizes & Values section of Site Styles, reduce the Navigation Link Spacing to bring the links closer together, or increase the Side Width to increase the width of the whole site.

How do I change the font of the header on my Gallery Page?

The font and size of the header on the Gallery Page are controlled by two different tweaks:

My Line Block isn’t displaying

The color of the Line Block color is set with the Page Border Color tweak in the Colors section of Site Styles. Ensure the transparency is set to opaque to keep all lines and borders visible.

There’s a horizontal line through my Top Navigation

This line is visible when the Canvas Background tweak in the Colors Section of Site Styles is transparent or partially opaque. You can adjust the Canvas Background tweak, or make the Page Border Color transparent to hide the line completely.

My page title won’t display

A page title in Montauk must appear over a page banner. If your page title isn’t displaying:

  • Ensure you have a thumbnail or video URL set for that page.
  • In the Options section of Site Styles, ensure Hide Info Footer and Hide Page Banner are both unchecked.

My page title looks larger in narrower browsers

Page titles display over banner images. For browsers narrower than 1041 pixels, they have a fixed size:

  • 767 pixels or narrower - Font size is 21px
  • 768 - 1040 pixels - Font size is 52px 

In browsers 1041 pixels or wider, set the size with the Page Title tweak in Site Styles.

My page title size isn't changing

Page titles have a fixed font size in browsers narrower than 1041 pixels. Depending on the size of your screen, the preview window may not be wide enough while you're in Site Styles to see the size changes you're making.

If this is the case, save your changes, exit Site Styles, and open the full preview to see the updated page title height. You can also save changes and view your site in a separate private browser window.

My video banner won't display

If your video banner isn't displaying, add a mobile fallback image:

  1. Open Page Settings.
  2. In the Media panel, click the Video tab.
  3. Scroll down and add your image to the image uploader. You can also use a stock image.
  4. Click Save.
Note: The height of the mobile fallback image sets the height of the banner.

How do I update my business information?

Your business information can display as a subtitle in your site header. This comes from the Physical Location section of your Business Information panel. To edit this:

  1. In the Home Menu, click Settings, and then click Business Information.
  2. Scroll down to Physical Location and update the information.
  3. Click Save.

Note that changes to the Business Information fields won't appear in the subtitle. 

Why does my footer have two sets of social links?

The Montauk template has two built-in options for displaying social icons: as part of the info footer, and with a Social Links Block in the bottom footer (part of the demo content). 

By default, the info footer and its social icons are hidden, and the Social Links Block displays in the bottom footer.

  • Info footer: Uncheck Hide Info Footer in the Options section of Site Styles to display the icons. Then Use the Social Icon Style tweak to change how they look, or use the Hide Social Icons tweak to hide them.
  • Bottom footer: Edit the Social Links Block to change how they look, or delete the block to remove them.


How do I recreate the Classes or Workshops pages from the Om demo content?

The Workshops page shown in the demo content is an Events Page. Visit Using the Events Page and Styling the Events Page for more information.

The Classes page is a Regular Page that has been customized with Form Blocks. Squarespace doesn’t currently offer online booking services. To incorporate booking into your site, you may want to try one of these options:

My background image isn't fixed on mobile

Many mobile browsers, including IOS, don't support fixed background images. To achieve a similar effect, experiment with the Size: Cover and Size: Contain background image style options. Note that background image style settings apply to both mobile and desktop.

For more help, visit our responsive design troubleshooting tips.

How do I recreate the Registry page from the Julia demo content?

The registry links in the demo content are created on a Regular Page with a Grid Gallery Block, using images with clickthrough URLs.

Can people RSVP through our site?

You can create an RSVP button on a Regular Page using a Form Block. This block collects information from visitors. Ensure Enable Lightbox Mode is checked in the Advanced tab of the Form Block Editor. Lightbox Mode sets the form to open when a button is clicked instead of on the page itself.

To see an example of how this looks in practice, see the Naomi template's demo content:

Was this article helpful?
5 out of 22 found this helpful