Connect your domain to a third-party email service, like Zoho mail or Neo, using an email preset.

You can use third-party email providers to send and receive emails from a custom email address that includes your domain. For example, your custom email address could be hello@yourdomain.com. Some third-party email providers have an email preset to help you add the required DNS settings.

To use an email preset, your domain needs to be registered through Squarespace or connected through Nameserver Connect. If that’s not how your domain works, you can edit your domain's DNS settings in your account with your provider instead.

Also try: Adding Google Workspace MX records or DNS records for email.

Which third-party email services have presets?

We’ve created email presets for the following providers:

• Fastmail
• Google Workspace
• iCloud
• Neo
• Proton Mail
• Titan
• Zoho Mail

Add a third-party email preset

When you add a preset, it automatically adds the required fields for your custom email address to your DNS settings. For most custom email providers, like Zoho mail, the preset gets you started but you still need to add an additional record to verify your domain.

Also available: Edit your domain’s DNS records

To add a third-party email preset:

1. Open your domains dashboard. 
2. Click the domain name.
3. Click DNS in the side panel.
4. Click Add preset in the top-right corner, then select the email provider from the dropdown menu.
5. Enter your current password, or if you have two-factor authentication (2FA) enabled, reauthenticate your account using your 2FA method and click Continue.
6. Click Add to add the third-party email preset.

Delete a third-party email preset

If you stop using your custom email address or accidentally add an email preset, you can delete these records from your domain.

To delete a third-party email preset:

1. Open your domains dashboard. 
2. Click the domain name.
3. Click DNS in the side panel.
4. Scroll down to the email preset records, then click the trash can in the top-right corner.
5. Enter your current password, or if you have two-factor authentication (2FA) enabled, reauthenticate your account using your 2FA method and click Continue.
6. Click Delete to delete the third-party email preset.

How are my DNS records affected when I add an email preset?

When you register your domain or connect it via nameservers, we automatically apply three TXT records (DKIM, SPF, and DMARC). These records are anti-spam records that prevent spam from originating on domains that aren’t using email services. The records are automatically removed when you add any custom email records. 

It's not possible to manually re-add these records after they've been removed. Your email provider includes anti-spam records or other security features. If you stop using your custom email address and delete the preset for it, you can add the email security records back in by removing and re-adding your Squarespace default records.

What does the Google Workspace preset do?

If you signed up for Google Workspace through a company other than Squarespace, or if you previously deleted your MX records, this preset will add the necessary records. You don’t need to use the preset if you signed up for Google Workspace through Squarespace because those records are added automatically. 

Also try: Adding Google Workspace MX records.

Do I need to use the Google Workspace verification preset? 

You only need to use the Google Workspace verification preset to retry your verification on a parked domain.

Who can help me set up my custom email?

For help adding a preset to your DNS records panel, you can contact our support team. For help with steps outside the DNS records panel, like getting specific records from another provider, contact that provider for support.