If you purchased a domain from Dynadot and want to keep it registered with them, you can connect it to your site by following this guide. In this process, you'll change a few settings in your Dynadot account. After completing these steps, your domain will stay registered with Dynadot, but it will connect to your Squarespace site. Before you begin, review our requirements for connecting a third-party domain.
Tip: We recommend transferring your domain to Squarespace instead of connecting it. Here are some reasons why you might want to transfer your domain:
- You can move all aspects of managing it to your Squarespace account so you won't need to pay for it through a third party.
- Your domain could qualify for one free year of hosting.
- Squarespace can help with any issues with your domain directly.
Step 1 - Open the Domains panel
In the Home Menu, click Settings, and then click Domains.
You can also press the ? key while any panel is open and search domains.
Step 2 - Link your domain
Click Use a Domain I Own. Enter the full domain name you’re linking in the Domain Name box, and then click Continue.
Click Connect From Provider.
Note: If you see a message that says "This domain is already connected to another Squarespace site," check any other Squarespace sites you manage to determine where the domain is connected. Then disconnect it from that site. For help logging into the correct site, visit Managing multiple sites.
Select Dynadot from the drop-down menu.
Click Connect Domain. You'll see a message letting you know that the connection to your domain is in progress. Click Okay to continue.
A new panel will open with the records you need to enter in your Dynadot account so your domain connects to Squarespace. Keep this panel open for your reference.
Step 3 - Log into Dynadot
Go to www.dyndadot.com and log into your account. Hover over Domains, and then click Manage.
Click Dynadot DNS for the domain you want to map to your Squarespace site.
You'll now copy the records from the Domain panel so your Dynadot domain correctly links to your Squarespace site.
Note: Don't delete MX records during this process. MX Records connect your email address. Deleting them could interfere with your email service.
Step 4 - Add the first CNAME
In the first line of your Domains panel, copy the unique code that appears directly below the Host column. The unique code is a random string of numbers and letters that must point to verify.squarespace.com.
In your Dynadot account, scroll down to Subdomains and add a new record.
- In the Subdomain box to left of your domain name, paste the unique code from Host column of the Domains panel.
- In the Record Type drop-down menu, select CNAME.
- In the IP Address or Target Host box, enter "verify.squarespace.com"
You should now have a CNAME with your unique Host code pointing to verify.squarespace.com.
Step 5 - Add the second CNAME
In the second line of your Domains panel, www appears directly below the Host column. This record must point to ext-cust.squarespace.com.
In your Dynadot account, add another record.
- In the Subdomain box to left of your domain name, enter "www"
- In the Record Type drop-down menu, select CNAME.
- In the IP Address or Target Host box, enter "ext-cust.squarespace.com"
- Click Save DNS.
Note: You may already have a CNAME set up with a www Subdomain. If so, edit this existing CNAME so the IP Address or Target Host is ext-cust.squarespace.com. (Without the last ".")
You should now have a CNAME with www pointing to ext-cust.squarespace.com.
Step 6 - Add A Records
In the last four lines of your Domains panel, copy the IP addresses that appear in the Required Data column. Create four A Records in Dynadot matching these values.
In your Dynadot account, under Domain Record (required) add a new record.
- In the Record Type drop-down menu, select A.
- In the IP Address or Target Host box, enter "184.108.40.206"
Repeat this process three more times using the following values:
You should now have a four A records pointing to the following IP addresses:
Scroll down and click Save DNS.
Note: You may already have some A Records in place. If so, edit any existing A Records so that the IP Address or Target Host matches the values above. Don't delete any Mail or Email records, as deleting them could interfere with your email service.
Step 7 - Refresh
After changing your records, return to the Squarespace Domains panel, and click Refresh below the records.
The Current Data column in the panel will start to update and show if your records are entered correctly. It can take up to 72 hours for this information to process.
To go the previous panel, click the arrow in the top-left corner.
Step 8 - Wait and test
If all records are entered correctly, your domain will connect to your site within 24 hours. At times, it can take up to 72 hours. Visit the Domains panel at any time to check your progress.
When the domain is correctly linked, the domain will appear in the Domains panel with a Connected label.
Troubleshoot with the DNS record checker
If we detect that your records weren’t set up properly, your domain will appear in the Domains panel with the message Can’t verify domain ownership.
To troubleshoot, use the DNS checker tool in the Domains panel to see the exact CNAME and A Records to fix with your domain provider.
Click the domain in the Domains panel, and then click DNS Settings. For detailed instructions, visit Checking your domain mapping records.
Getting more help
For more help with settings in your Dynadot account, contact their support team at (866) 262-3399. To help them understand your issue, you can use our sample message. You can also visit their documentation.