Note: While our most popular guides have been translated into Spanish, some guides are only available in English.
Verifying your Squarespace Domain

Every Squarespace Domain you register with a new email address must be verified via email.

Within 24 hours of registering a domain, you'll receive an email from us with the subject line "Please verify your domain name(s) as soon as possible." Click the link in this email to validate your contact information for your domain.

If you edit the contact information for a domain, you'll need to verify this change via email too.

If you don't verify your domain from these emails within 15 days of registration, your domain will be suspended. If your domain is suspended, this guide includes information on steps to unsuspend your domain.

Fine print: Verification is required per ICANN’s 2013 Registrar Accreditation Agreement.

Verify your domain

When you register a custom domain with Squarespace, you'll receive an email from customercare@squarespace.com prompting you to verify ownership of your domain. 

The email is sent to the contact email address you entered upon registration.

Click on the link in the email to verify your domain and then click the Verify Information button after you've reviewed the information.

Email verification required status

When your domain is pending verification, the domain in the domains panel will have a red sidebar and an "Email verification required" status.

Click the domain and this message to view details and resend the verification email.

Resend the verification email

If you didn't receive the verification email, you can ask us to resend it from your Domains panel.

Desktop Mobile

To resend the verification email:

  1. In the Domains panel, click your domain, and then click Resend Verification Email.

  1. Click Okay in the confirmation message that appears.

To resend the verification email:

  1. In the Domains panel, tap your domain, and then tap Resend Verification Email.
  2. Tap Okay in the confirmation message that appears.

If you see a "Failed to send" message

If you see a Failed to send message, this means the email was bounced or wasn't received. To try again, change the email for your account by following the steps in this guide or contact us to investigate why your email address isn't working.

If your domain is suspended

If you don't verify your domain within 15 days, it will be temporarily suspended. During this time, your domain won't connect to your Squarespace site until it's verified.

To learn more about suspended domains, and for steps to unsuspend it, visit Fixing a suspended Squarespace Domain

Was this article helpful?
13 out of 68 found this helpful
Verifying your Squarespace Domain