Change your contact information, payout descriptor, or the statement descriptor that appears on your customers' bank statements.

You can update your professional details, public details, and personal details for your Squarespace Payments account in your account settings. You can also customize the payout descriptor and the information that will appear on customer billing statements.

Squarespace Payments settings are only available to edit on a computer and not the Squarespace app. To find your Squarespace Payments account settings from the main menu, open the Settings panel, click Selling, click Payments, then click Manage Settings. 

Edit your Squarespace Payments contact information

When you update your business details or change your payout bank account, you may be prompted to complete two-factor authentication to ensure your account's security. You may also be prompted to reverify your account, which may temporarily pause your ability to receive payments. 

To edit your contact information:

1. Open the Payments Settings panel.
2. Under Squarespace Payments, click Manage Settings.
3. Click the pencil icon next to your contact information.
4. Click Edit next to the section you wish to edit.
5. When you are done editing, click Save to save your changes.

Edit your Squarespace Payments payout descriptor

The payout descriptor appears on your bank statements when you receive a payout. The payout descriptor defaults to SQUARESPACE PAYMENTS. If you have more than one Squarespace Payments account, a more detailed descriptor can help differentiate your payouts.

To edit your payout descriptor:

1. Open the Payments Settings panel.
2. Under Squarespace Payments, click Manage Settings.
3. Scroll down to Payout descriptor and enter your custom text up to 22 characters.
4. At the top of the page, click Save.

Edit your Squarespace Payments customer billing statement descriptor

The customer billing statement descriptor will appear on the customer's bank or card statements. The customer billing statement defaults to the URL you entered during the Squarespace Payments sign-up process. The billing statement needs to be similar to your business name, legal entity name, or URL.

To edit your customer billing statement:

1. Open the Payments Settings panel.
2. Under Squarespace Payments, click Manage Settings.
3. Scroll down to Customer billing statement and enter your custom text up to 22 characters.
4. At the top of the page, click Save.