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Cancelling a Squarespace trial

Squarespace trial sites expire automatically after 14 days, but you can cancel or delete your trial before it's over. You can also delete an expired trial.

Deleting a trial can be useful if you change your mind, or if you started many trials and don't need them.

Tip: If you started more than one trial, see our tips for managing multiple sites.

Cancel your trial

If you follow these steps, the trial won't be deleted right away.

To cancel your trial site:

  1. In the Home Menu, click Settings, and then click Billing & Account.
  2. Click Billing.
  3. Click Cancel Trial.
  4. Select your reason for cancelling from the drop-down menu. We'd like to hear about your experience with Squarespace. If you don't want to provide a reason, click Skip.
  5. Click Cancel Trial.
  6. You'll still be logged in, and you'll see a "Your website subscription has expired" message at the bottom.
  7. Visitors will see a "Website Expired" message when visiting your URL.

After you cancel, the content in your trial site is marked for permanent deletion. It generally takes more than 30 days for us to remove content from our systems, although your content isn't publicly accessible during this period.

Delete your trial

If you're sure you don't need your trial, you can completely delete it while it's still active or after it expired. This permanently removes the site.

To delete your trial:

  1. In the Home Menu, click Settings, and then click Billing & Account.
  2. Click Delete Site.
  3. Click Delete Site again in the panel that opens to confirm.
  4. You'll be prompted with a final warning. Click Delete Site.
  5. You'll see a "Site Deleted" message. Visitors will also see this message when they visit your URL.

To learn more, visit Deleting your site and its content

Tip: You can start a new trial at any time. This starts a completely new website.
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Cancelling a Squarespace trial